|IL||Active And Authorized To Practice Law||2004||05/16/2017|
Posted by Kelsey
We had an absolute horrible experience working with Alisa. She is extremely rude, unprofessional and lacks basic client service skills. We should have fired her after her first call with our relator. She had the nerve to ask our realtor if she could be shared agent on the sell side for our condo because she “makes no money on these deals.” She also refused to communicate with our realtor even after I asked her several times to keep her cc’d on emails. She acted like a know it all with my realtor and bossed her around telling her she wasn’t allowed to talk to the lendor. “I am quite aware of my job responsibilities and if a mortgage broker or lender contact you you should simply state that they are free to contact counsel or the client directly. I am also a licensed real estate broker and therefore I’m also very familiar with the role of an agent and broker and a real estate transaction.”
During our 5 day attorney review, Alisa went on vacation. We had some issues come up during the inspection and I sent her an email asking if we could chat and she responded with “I am on vacation and literally have plans all evening.” Well Alisa, if you knew you were going to be on vacation and not available, you should have never taken us on as clients.
After the review, I asked her to send an updated contracted and she refused. She kept telling me to pull out a page, replace with the new one, scan in then send over to the lendors. If she had the updated contract in full, why make me go through extra steps to get to the lendor. Or why not she send to the lendor? Because she is lazy.
The last straw for us before firing Alisa came when our closing date changed. She was going to be on vacation again and tried making us change the date to a day that worked for her. Again, who is the client here?
I would choose anyone over Alisa. She added so much stress to a situation where she should have been relieving it.
Posted by anonymous
bad services - do not hire, find somebody else.
Posted by Gary
I have consulted with Alisa on a very sensitive and complex legal issue. She was extremely knowledgeable sincere and compassionate. Even though I couldn't hire her because of travel constaints I would not hesitate to hire her or recommend her to anyone in need of a honest and knowledgeable attorney.