Avvo Review Score

4.6 /5.0

53 Client Reviews

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Showing 16 - 16 of 16 reviews | Communication Style

Posted by Andrea | December 03, 2018 | Child Support

Awful introduction! Deserves negative stars.

I had been searching for legal assistance for a child support process I had started but had questions and needed help. In my search, I stumbled upon a website that gets you in contact with institutions you can get help from. I ended up being referred to Jonathan Merel by the Chicago Bar Association w...hen I submitted a request for legal assistance for a $30.00 consultation fee. When he contacted me this morning, he was extremely rude and condescending as if he was being bothered by my request. He would not allow me to explain my situation and kept asking questions as if he was yelling at a kid who is not listening to an adult for instructions. I ended up telling him that I did not think he would be able to help me. He asked why and I just told him that I was not comfortable with him… He did not even let me finish my sentence, said “good luck to you”, and hung up the phone on me. That was the kind of service I was offered. For sure I will never come close to seeking legal assistance with anyone related to this firm. Awful service! Rating scale needs to add negative stars, that is what he deserves.

Jonathan Merel

Replied last December 03, 2018

I can assure anyone reading this review that the woman who posted this is completely misrepresenting our very brief interaction over the phone. First off, THIS WOMAN WAS NEVER A CLIENT OF MINE OR MY FIRM. Second, the duration of our phone conversation was approximately 45 SECONDS. From the moment she answered my call, she was extremely belligerent and highly agitated, as if I was bothering her by calling to inquire about her legal issue. Her anger remained throughout the duration of the short phone call until I told her I didn't think I could help her (as a result of the way she was talking to me). I wished her "good luck" and hung up the phone to avoid further confrontation. I hope this woman gets the help she needs, but I am not sure it will be easy for any attorney to represent her if this is how she acts.

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