My claim was out of state, Craig did what he could with no insurance by the insured. I had To follow up a few times and I provided a lot of my own paperwork however that’s my organization level to know things are completed. Any process like this you have to be willing to wait, Craig did what he was... able/contracted to do. I would Recommend him as an injury lawyer as long as you do your due diligence and understand the process involved.