5.0 stars 27 totalReview Scott Cohen
Posted by Ben
After going through multiple unsuccessful repair attempts at two different dealerships for my car, I contacted Scott's firm in order to pursue a Lemon Law claim. I was initially very worried about going through the Lemon Law process because I figured I was just a nobody going up against a huge multinational car manufacturer, and that the most likely scenario was that I would spend a lot of time for an ultimately unfulfilling resolution, or that I would make a mistake filling out a form or answering a question and then get caught in some legal technicality. I'm glad to say that all of my fears were unfounded. When Scott and I first spoke, he clearly explained to me how the Lemon Law process works, and he gave me realistic expectations of what I could expect during each step along the way. Every time I had to fill out a form or meet with someone, Scott made sure that I knew what was going on and he made it as painless for me as possible. He was completely on top of my case from day one. The moment which really showed Scott's integrity and his commitment to getting the best result for me was when, after numerous initial settlement offers that didn't even cover Scott's contingency fee, the manufacturer eventually made an offer that covered Scott's fees and gave me an amount that I would have been satisfied with. Scott told me that the offer was too low and recommended that I reject it, even though he was putting his own compensation on the line by doing so. A few months later, the manufacturer offered me the amount that Scott suggested; an amount which was actually 25% higher than what my best expectations were.
Posted by Nicole
I cannot express how professional and gracious Mr. Scott Cohen was throughout the entire process of my case. From the very beginning, he made sure to keep me updated on how the case was progressing. I never felt like I was out of the loop on what was occurring. He also made sure I understood everything and advised what would be best for me. I was very impressed considering this was a large very in Chicago. I was given the attention that you would expect from a smaller law firm in a smaller town. I could not be more happier with the service that I received and would recommend this attorney to anyone who is needing assistance.
Posted by Julie
Scott and team are amazing. Scott is compassionate, well spoken and knowledgeable. Scott and group are professional, caring and supportive. The complete team was able to answer any and all of our questions. We appreciate all the help in dealing with our lemon car!
Posted by Tom
I hired Mr. Cohen after trying to work with Ford myself on a 2013 Ford Fusion which had been in the shop a half dozen times in the first year replacing a multitude of different components. I wish I hadn't wasted my time and hired Scott and his team from day one, these large companies have zero interest in working with an individual. They've created a complicated network with 3rd party companies designed to make sure you hit a roadblock. To top it off these 3rd party companies have to prove their value by essentially 'making you go away'. After being frustrated for months straight trying to use the warranty method in the owners manual, I called Mr. Cohen. It took lots of litigation and persistence Scott and his team won my case. I would highly recommend Scott for any Lemon Law or Warranty law case. These things drag out and get very specific, I wouldn't trust a 'general law' attorney with something as important or expensive as a vehicle. Five stars all the way.
Posted by anonymous
The professionalism of Scott Cohen and his team put us at ease while we waited out the outcome of our claim. The timely manner in which our questions were answered was amazing. Scott let us know that he was with us every step of the way and we felt secure in knowing that he had our best interest. Scott and his team ROCKS!!
Posted by Kathy
Mr. Cohen did a wonderful job on my case with Ford Motor Company! He always kept me abreast of the situation and gave me great advice. He was firm but professional in getting my case to settle in as timely manner as possible.
I would recommend Scott to anyone that needs a lemon law case settled! Great attorney and an all around good, honest guy!
Posted by anonymous
We purchased a new car in 2013. During the next 3+ years of ownership we experienced numerous problems with it. By early 2016 the vehicle had been in for repairs a total of 13 times which resulted in nearly 100 days of non usage. I was unaware of consumer protection laws that allow for potential recourse. Enter Scott. He quickly got engaged, outlined the process, followed through on EVERYTHING he committed to, set the right expectations, was highly professional and communicative, and get this....he did what he said he would do! All of this resulted in a quick offer to settle from the car manufacturer which he negotiated to our satisfaction. I would highly recommend Scott to my friends and family because I know he would treat them like he treated us. Seriously, this really was an amazing experience. Some people are skeptical of online reviews...I get it. At the very least, pick up the phone and give Scott a call. Then make your decision after having a conversation with him. I'm guessing you will feel the same way we did!
Posted by anonymous
This company is really a serious company and 100% professional who helped me to recover my money invested in a car that more stood in the garage or service than we could use. I mention that I have tried to have a dialogue with representatives from Chrysler to find a convenient solution, but they have disregarded this case, leaving me with the feeling that I have nobody to talk to and there is no other way than to Consult a lawyer. Also entire team who worked on this case helped me enormously during the whole action which lasted almost one year after the date on which we used their services and until this case it was over. I do not know how other law firms are and I do not want to disregard anyone, but personally I am very pleased that we turned to this company which through its representatives John Barker, Scott Cohen, who I felt as more like real friends , represented me , they supported me, advised me and kept in touch with me by phone or e-mail by informing me every time evolution of the action taken by us.
Warmly I recommend this company to all those who have problems of this kind. Of course not desirable to have problems, but if they occur, you can always call the company with greater confidence. Thank you again for everything you did for me.
Posted by Gregory
After an entire year of failing to get a satisfactory level of support or satisfaction from either the dealer or manufacturer concerning the multiple defects of my vehicle, I had almost resigned myself to giving up when in a final fit of frustration I googled "lemon law". Luckily for me, I clicked on the link to Krohn & Moss. After an informative telephone consultation, my case was taken by Scott and immediately wheels were set in motion and things started to happen. Although it took another ten months (the manufacturer's delaying, not Scott's), he was able to achieve an equitable resolution; the manufacturer's repurchase of my vehicle. It was well worth the wait, and throughout the entire process Scott kept me informed and was always available to answer questions, address concerns and offer advise. I hope to never be involved in another litigation, but if that unfortunate instance should arise, I can only hope that Scott is still around and willing to be in my corner. Well done, sir.
Posted by Adam
Having no knowledge in the lemon lawsuit procedures myself, Scott made the entire process simple and very comfortable. He was always willing to answer any questions quickly while effectively communicating the next steps in the process. His hard work and dedication was apparent and ultimately provided the outcome I had expected from the beginning. I would recommend Scott to anyone looking for a Lemon Lawsuit aficionado. If I ever need any future legal support, he will be the first person I turn to.