I was very glad I chose Nanette to represent me. She made me very at ease with the entire process; it felt like I had known her my whole life, even though we had just met. She was thorough and available when I needed her. Nanette was timely and prepared at all of our meetings. She thought of detail...s that I hadn't. I don't really have any negatives. I would use Nanette again and I highly recommend her.