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Posted by anonymous
My (now) fiance has been trying to renew his green card since January 2012, and Norm has STILL not filed the paperwork. He started the process when we were dating and Norm was supposed to file paperwork before September 2012. My husband bought non-refundable tickets (over $1200) for a trip to Mexico in August 2012. We later were told by Norm that his status would be pending, and thus my (then) boyfriend may not be allowed back in the US, so we had to cancel our trip (tickets expire after 1 year). Later, we found out that Norm didn't file the paperwork until the end of September, so we still could have gone on the trip and used our tickets. Now, we are trying to file again (was declined last time). Paperwork was supposed to be filed before September 2013, and Norm and his secretary have been asking for one thing at a time, by letter instead of phone/email, and filling out forms with incorrect information. We handed over documents mid-August and found out at end of Sep that there were still things that they hadn't requested of us originally. Now (I think) they have everything submitted, after many trips to law office to try to sort things out, and we're waiting on Norm to file paperwork AGAIN. Now that his incompetence has cost my fiance over $1200, he expects him to pay $1400-$1600 for paperwork to USCIS. Again. And trying to talk with him about problems is like talking to a brick wall. All he does is talk over you; he doesn't hear a word you say. If he wasn't our only option (based on geography), we would have switched attorneys long ago.
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