MR. BESSANT IS VERY PLEASANT, KNOWLEDGEABLE AND PATIENT. HE REALLY TAKES THE TIME OUT TO LISTEN TO YOU AND YOUR SITUATION, HE TREATS YOU LIKE A PERSON AND NOT JUST AN CLIENT WHO IS PAYING HIM. HE WILL DO WHATEVER IT TAKES TO MAKE SURE ALL YOUR QUESTIONS ARE ANSWERED AND MAKES SURE YOU UNDERSTAND WHAT... EXACTLY IS GOING ON, WHAT YOUR RIGHTS ARE AND THE THE PROCESS THAT YOU HAVE AHEAD OF YOU! HE WILL DO WHATEVER IT TAKES TO PROVE YOUR INNOCENCE. HE IS VERY PROFESSIONAL AND IS VERY DETAIL ORIENTED. HE GIVES VERY KNOWLEDGEABLE ADVICE AND WHEN YOU ARE DONE TALKING TO HIM IT'S LIKE A BREATHE OF FRESH AIR AND YOU FEEL MORE CONFIDENT WHEN IT COMES TO FIGHTING YOUR CASE. i HIGHLY RECOMMEND MR BESSANT.