Christopher Alan Crull

Thanks for the feedback Daniel. I appreciate it when clients take the time to share their experiences, and I always try to use the feedback to improve the services I provide. In this case, however, just a few points of clarification are needed. The amount a person pays in a chapter 13 bankruptcy is determined based on the person's income using a stautorily prescribed formula. I submitted several proposals in efforts to keep your payment as low as possible. The trustee objected to each one until we arrived at a plan that the court felt would satisfy the statutory formula. The increase in your payment to the chapter 13 trustee did not increase my fee in any way. I earned, and was paid, the fee to which you agreed at the beginning of the case--no more, no less. It is true that I told you that I would submit a motion to withdraw. This was the result of you making unhinged allegations that I was part of a "liberal conspiracy" with the courts, the trustee, and the banks to defraud clients. After a time, allegations such as these began to feel abusive, so I considered withdrawing as your counsel. However, I dedided not to withdraw at that time because I felt that you would be better off represented than not. I continued to represent you in the case, and I served your interests by eliminating a sizeable secured claim from the case. Yes, I should have told you sooner, but, frankly, speaking with you is exhausting. I did not fail to file due to personal affairs. The bankruptcy code requires that you provide your tax returns to the trustee each year while in bankruptcy. I had experienced a death in the family AND the death of my law partner within one month of each other at the time the returns came due. Due to this, I did not send you a reminder to provide the returns for the trustee. When I realized the mistake, I contacted the trustee and got an extension. I then contacted you to ask for the returns. You refused to provide them, using very colorful language to let me know that you didn't care who died. You refused to provide them even after I explained that doing so is required by law. You demanded a hearing on this issue, and I provided the phone number and address that I have on file for you. When you told me that the address was no longer valid, you did not provide an updated address. The trustee confirmed to me that she called the same number on the day of the hearing that you had used to call her the following day. So she apparently had the right number (which I provided to her). Again, I'm sorry you had a bad experience. I sincerely wish that we could have worked better together to get you through your case. I'm happy to answer any legitimate questions you have in a private email setting. I wish you luck in the future.