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4.3 /5.0

128 Client Reviews

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Showing 31 - 35 of 45 reviews | Professionalism

Posted by anonymous | December 16, 2022 | Hired Attorney

The WORST attorney I have ever used. Thousands spent, and she turfed me as a client after I was denied - TWICE!

This was back in 2007, I was trying to adjust status into the US. She told me, "No problem, this is a simple case, I'll have you in within a couple of weeks. Don't worry." She is very convincing as a salesperson, and her marketing is second to none - lots of advertising, radio, TV interviews, she... puts on the good face of a concerned immigration attorney who wants to look out for your best interest. Don't you believe it: what she is really looking out for is her bank account. I handed over $5,000 and as soon as she had my money, she was virtually impossible to contact. From that point onward, everything was done by inept paralegals who made many blatant mistakes. They would send me paperwork to sign, I would identify all the mistakes and send it back. They would fix the mistakes and send it back, whereupon I would find even more mistakes. This would go on over and over again with every document. It was like they either didn't care, or weren't properly trained. The paralegals did incredibly incompetent, sloppy work. USCIS is so exacting that even a tiny mistake on a form can result in rejection. It was horrifying that Ms. Wong's paralegals were intending to submit these forms on my behalf with so many blatant errors. The first visa application she submitted was denied. USCIS said that I did not qualify for the visa for which Ms. Wong told me I qualified "no problem, don't worry." Once again, she told me "No problem," and she had me reapply with a different type of visa which she "for sure" knew I would be approved. Months wasted and even more thousands of dollars down the drain, and USCIS denied that visa application as well - again, they said I did not qualify for that visa, even though Ms. Wong again had told me I more than qualified. $12,000 and two denied visa applications later, Ms. Wong said she would call and work on appealing my second denied application. But not to worry, if they still denied it, she said I could just "marry my US girlfriend and file a spousal visa." Weeks went by, I sent multiple emails and left countless voice mails. Time was running out. I finally got her on the phone. "Oh sorry, did nobody get back to you? Yes, well, I talked to them, and they didn't seem to think it would go through, so I don't really see a way of this working out. Sorry. Maybe you should talk to a different lawyer, you might have better luck with them." Are you kidding me? $12,000 spent, and absolute minimal effort on her part. When the decisions didn't go the way she repeatedly promised me they would, she turfed me as a client and told me to go try a different immigration lawyer! I did exactly that. My new immigration lawyer looked at her work, called it "shoddy" and "borderline fraudulent" and told me that BOTH visa applications she had me attempt were not correct for me. He also told me that the advice Ms. Wong had given me about using a spousal visa was ethically wrong and would likely have had me being charged with fraud had I attempted it. Today I am a naturalized US Citizen. No thanks to Margaret Wong and her staff of incompetent bumblers. I would stay FAR away from this woman and her practice.

Margaret Wong

Replied last January 22, 2024

Thank you for this comment.

Posted by May | April 02, 2021 | Hired Attorney

Horrible profesional

Escuche tan buenos comentarios de este buffet que era el mejor, pero la calidad humana profesional está lejos de serlo específicamente la asistente María si les llega a tocar con ella, cambienla de inmediato porfavor!!! Ya que por ella la abogada no nos quiso atender esperándola por 4 días su llamada.... Considero que eso es cero profesional Yaque si esa persona espero 4 días después de su cita se merece un mínimo de respeto pero es ahí donde se ve lo mal profesional, poca empatia y humanidad ya que ella no da hora ella puede llamar durante todo día, no les importo que nosotros estuviéramos 4 días encerrados esperando su llamada para decir no lo vamos a atender. Que indignación e impotencia realmente espero que no vuelvan a cometer algo tan cruel como esto. Que Dios guíe su camino.

Margaret Wong

Replied last April 02, 2021

Hola, lamentamos mucho lo que sucedió con su caso. Nos gustaría que pudiera contactarse con nosotros o nos permita llamarle y trataremos de solventar lo sucedido. Puede llamarnos a este número de teléfono 678-650-1248 y nuestro representante de Servicio al Cliente le atenderá o le devolverá la llamada.

Posted by anonymous | November 29, 2019

Cannot be trust. It's all about money!

Don't trust this firm. I had a consultation before and Margaret said she would handle my case and the consultation fee be deducted from my total fee. I told her I was ready to sign the contract for her to handle my case, she stopped communicating. She did not explain why she didn't want to handle m...y case, or if she didn't want to. She just took my $200 consultation fee and stopped communicating. She was not interested in handling the case at all. ALL SHE WANTED WAS THE $200 CONSULTATION FEE (a less than an hour work)

Margaret Wong

Replied last November 29, 2019

I am sorry about you are so angry at us. Thank you for your faith in us and wanting us to sign you up as a client. We sign up about 25 to 30 percent of clients that we consult with on the phone or in person. If I think that I can’t win or can’t help or something lacking with our team and we won’t be successful or no value added, we don’t sign up the client. We just want to make an honest living. It also doesn’t mean we don’t make mistakes or win all the time. But at least we don’t just do it for the money. Of course money is important to pay our people. This is also why we charge the $200 consultation fee. To let both of us speak about our issues and what we can do to help and be value added. Immigration practice is very intentional and purposeful. Thank you.

Posted by anonymous | September 17, 2018 | Hired Attorney

Rude and very unprofessional

I put my trust and invested so much money going with Ms. Wong for my green card application. The attorney who worked on my case was very disorganised, made several filing mistakes which cost me several weeks of delay and a lost flight ticket. I was very dissapointed by my experience and by some rude ...comments Ms. Wong made to me. I have discouraged several of my friends to go with Ms. Wong office because they lack in professionalism and customer service.

Margaret Wong

Replied last September 17, 2018

Thank you so much for this review. I am so sorry you had a poor experience with us. We try so hard. It seems from your review that you got your Green Card, but were unhappy with the process. Is this correct? If that's the case, congratulations on getting your Green Card. Getting your Green Card is not easy, especially in the current climate. I invite your friends to compare our results with those of other attorneys. Our success rate is very high. Please feel free to call me at 216-952-8419 if you wish to discuss this further. I've been thinking about your case since I've not heard from you. I asked my lawyers about canceled flights and acting like an absent-minded professor. They've all had canceled flights, and they are all aggravated by the difficult immigration policies that are in place now. So please help me help you. I want you to be happy. Life is too short to not be.

Posted by Lydia | June 26, 2018 | Hired Attorney

Feel disappointed!! they took advantage

We paid her $ 8,000.00 just for one bond hearing, with the promise that he would be out the did not explain nothing. The bond was denied... They said if we want to appeal is going to be another contract and more money (Elisa said) ... they wanted to work with the asylum but they asked for $ 10,000.0...0 more but we do not accept Mexico does not apply for asylum ... and pay 10,000.00 $ with probability of not winning??... we already paid 8k for nothing. You took advantage of our despair and our ingenuity to overcharge us for just one hearing. Want or money back!!! You overcharge us just for ONE bond hearing. Not Fair... BAR.

Margaret Wong

Replied last June 26, 2018

Thank you for this feedback. I'm so sorry you feel this is a lot of money. Of course, it is, but the complexity of your case means this amount is more than reasonable. The additional monies we requested for the next matter were also more than reasonable considering the amount of research by our attorney, case preparation, and engaging an expert witness. We are a highly reputable firm, and it is our experience that handled properly, many cases like yours are approved. We study each case and do not sign cases we think are unwinnable. We understand you are pursuing alternate counsel, and wish you the best of luck in your case.

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