I never write negative reviews. However in this case I feel I need to speak up. I hired Mr.English because I truly believed him to be the best.My ex has dragged me through the court system since 2016.After no luck with more affordable attorneys I decided to ask Mr.English to take my case knowing it w...as going to place a larger financial burden on me.I was working as a travel nurse at the time&I knew I’d have to continue traveling to be able to barely afford him.Meanwhile,I was freely sending my kids&my ex money for support without orders from the court because those are my children and I felt I was doing the right thing,my ex wanted more,they always do.During the custody battle the pandemic began.I headed to New York to work 5-7 days a week,I’m an RN,so that delayed the hearings but I trusted everything would be fine while being a nurse traveling from NY to Miami not only serve those areas but to have the funds to keep up with my own bills and pay my attorney.I understand he’s busy but I had very limited access to him,I was told a few times he would contact me with no follow through.I have questions that weren’t answered or they were answered with legal jargon that I didn’t understand from his assistants.I also wasn’t aware my time speaking to the assistants was adding to my bill.I would ask them questions but be told to refer to my parenting plan.I don’t even know what my parenting plan is considering my ex lied&got temporary emergency custody(not once but twice&he’s a convicted felon)I’m not even sure if that’s still in effect as no one from this office would give me a straight forward answer.According to my ex he has soul legal custody.I’m completely in the dark.Also,I called this office and offered many times to make payments&was told “we can get it next time I’m not near a computer.”Then all a sudden I was sent messages stating I would be dropped if full payment wasn’t made&was told”it’s been a year you’ve not paid in full we’ve been lenient with you.”I paid in full& shortly after was dropped anyway.Before that,My ex began a child support case against me while the custody case was still ongoing.I thought child support went hand in hand with child custody.I was wrong.This law firm wanted another retainer because they considered this a separate case.They did offer me a discount but even with a discount the retainer was well over $3,000.Also I was being told I need to put money in escrow.I’m not a legal expert so I have no idea what escrow is or how much is required to be put in it.I had made the comment several times that the family law system needs an overhaul.The courts enable manipulative parents to drag good parents through the court system while financially and emotionally draining them.I don’t know if my voicing this had anything to do with why I was dropped.During all this,I found new info that my kid’s father was allowing them to engage in activities that could cause them harm.I sent proof to this office,requested emergency removal but was told Id have to pay another retainer.I don’t know exactly why I was dropped but I was blindsided.I refuse to hire another attorney as I feel like I cannot trust them.This has left me with huge debt,behind on my personal finances&still in the dark.The emotional and financial toll being a single mother,nurse working in the pandemic,the court cases that my ex insists on dragging out&being dropped by an attorney who said everything would be ok is overwhelming.There’s questions I would like to have answered in a respectful&understandable way.I’m not ignorant or uneducated I just need someone to explain to me what happened during this time of being represented by this firm.Where do I stand with the custody of my kids&what was the reason for my being dropped by this attorney who I paid an incredible amount of money to.I will say,Mr.English was never rude to me,was always respectful when I had opportunities to speak to him.I was told not to worry that everything would be ok.It’s not ok.

Sam and his team were an absolute pleasure to work with. They made me feel like family, rather than just another client. Sam went above and beyond my expectations, and I couldn’t have asked for a better outcome in my divorce. I recommend The English Law Firm to anyone looking for the very best every ...time, without hesitation. I am so happy that I found Sam and his team!

I cannot say enough great things about Sam English. After hearing about his stellar reputation in the community, I went to him for help to revise an existing co-parenting plan for my two-year-old and four-year-old. So glad I did! We now have a consistent, non-disruptive and healthy co-parenting plan.... The outcome was better than expected. I am forever grateful! THANK YOU SAM ENGLISH! YOU ARE THE BEST!

If anyone is in need of a lawyer for a child custody case in East Tennessee. The English Law Firm is the only call you should make. Sam English and his staff handled my case with top notch professionalism quality. Just like all the other reviews; Mr English is aggressive and gets things done! During ...the custody case my stress level was low, knowing it was in the best hands around. I highly recommend Sam English and his law firm. HIRE Sam English, you will not regret it!