Very non judgmental. Very informative . Timeline was exactly as described by Mr Geller, Mr Papa and staff. I received comprehensive information when I asked about reaffirmation of loans and ramifications of filing for bankruptcy but do feel that this information should be explained upfront as part ...of the consultation. or soon after retainer is given. Other than that one item, I was treated very well, all followup questions answered with timeline outlined accurately. I appreciated working with the firm.