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51 Client Reviews

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Showing 6 - 6 of 6 reviews | Trustworthiness

Posted by Edgar | November 23, 2021 | Hired Attorney

Peanuts

So I bought a Toyota Tacoma in February 2016 and it turned out to be leaky truck. So me being the person I am I just kept taking it back until they fixed it so finally the dealer didn’t want to give a loaner any more and wanted to drop it off and pick it up. So I looked on avvo and found cousins law ...so I explained to them and the were very helpful and interested in the case. I have never done this nor did I know what I was getting in to. Me being the person I am expecting good out of everybody my first question was how much would it cost to, not having any money for retainage I thought it was going to be a lost cause but after a few phone calls and office Patrick finally got with and told “don’t worry about it I’ll get my payment from Toyota” so I thought great let’s do it and they sent me a contract. Yes I it’s my fault for not reading again thinking people will do the right thing especially a lawyer. I was led on by “I’ll get payment from Toyota”So after months of back and forth and having to get a lot of paper work from the dealership and finding all my receipts for everything I bought for the truck. Finally Toyota sent a settlement So I didn’t hesitate and signed so 2 weeks go by and they sent me an email saying Toyota messed up and supposedly double paid something so Patrick said he was going make them stick with what they sent didn’t put a fight I guess. 2 weeks later I call and they said No Toyota is not accepting their mistake so I said ok I just want out and need a truck to get me and forth to work. Still 1 month later no payment no pick up date nothing finally after a month we have a pick up date but 3 days before the pick up date I get an invoice from cousin law for $3500. Didn’t think much of it until 1 day before pick up date I get an email saying Toyota sent two checks one for me for $4700 and one for them for $2000 but I couldn’t get mine until I paid them the remiander of the invoice which was a total of $5500 so if you do the math yes I only get $1200 and yes they get their $5500 which was supposedly paid by Toyota so I guess I’m Toyota or just wanting people to do the right thing but that’s a dream of mine

Patrick Cousins

Replied last December 12, 2017

Edgar: I understand that you are upset about your leaky Toyota truck but your anger towards Cousins Law is misguided. Cousins Law got you out of your lemon truck after your attempts to do so failed. When you came to our firm for help, we provided you with a fee agreement which clearly explained the terms of our representation. You signed the agreement and then we sent you a copy of that signed agreement along with a written explanation of what your financial obligation would be. Thereafter, we were able to settle your case for more money than you would have received at the lemon law hearing without you having to attend that hearing. We also caused the manufacturer to give you more money for your trade-in than you were able to negotiate on your own. Then, as part of the deal, Toyota had to pay off the lien on your vehicle thus allowing you to be rid of your lemon. Finally, you were given money in your pocket for a vehicle that you were presently upside down with the bank. We did not cause the mistakes that you claimed the manufacturer made but we did exactly what we were contracted to do which was to get you out of your lemon. If you had come to us sooner you would have recovered more money in your pocket but since you drove the vehicle so many miles, the State of Florida charged you for all those miles. Remember Edgar that we were even able to save you hundreds of dollars for all the extra miles you placed on the vehicle while we both waited for Toyota to honor their settlement agreement. I did not tell you that we would recover our fees from the manufacturer. I fought for years with the manufacturers and the state of Florida in the appellate courts of this fine state for the consumer to have their attorneys fees paid by the manufacturer. Each time the courts sided with the manufacturer. That is why I do not advertise that the manufacturer will pay the consumer's fee and I do not put that in my contract. In your case I was able to get Toyota to pay $2,000 of your fee. Toyota also did not charge you the full offset for use for all the miles you used on your vehicle. I wish you had taken a moment to talk to me before posting this review because it appears that you believed that I should have worked for free and that the agreement that you signed with our firm meant nothing. If you did not want to honor your agreements you should have either not signed it or after signing it ask to get out of it. No, instead you waited until all the work was done and then you post a review claiming that you were treated poorly. Your statements simply do not add up. You came to our office many times and we answered every question you had. You never once asked or complained about the terms of the agreement until it was time for you to pay. We got you out of your lemon truck, and made the manufacturer pay off your lien. Simply put, we did exactly what you paid us to do. If you consider getting out of your lemon truck, being debt free with that lemon, paying your legal bill and still having money in your pocket, "peanuts" then nothing would have made you happy Edgar. I wish you well and am sorry that after all the hard work Cousins Law put into your case you did not want to pay your bill and abide by the terms of the contract you signed.

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