Posted by Donald
Key Tax Group is an unfortunate waste of money. After months with my case and being moved around from person to person, non of which returned phone calls or emails and after getting a rare chance to speak with them, I was asked for the same documentation every time. After being told by 3 representatives of their firm how we needed to proceed with my case, I was shifts to yet another person and they simply told me that I did not provide the requested documentation and that they could do no more for me. After explaining what I had previously been told, he simply said that what they told me was not what service they provided and that is was only hired to review the documents that I provided. Ms. Gibson attempted to call me after voicing my displeasure, but has now not returned 5 messages that I have made to her.
Posted by Sal Bucca
She is amazing she really helped me get through my difficult time. Thank you so much for all your help!!!!! You saved me from my tax issue. Sal B
Posted by Ricky lantier
They took my money and got my home and vehicle takin from me.. never done anything , everytime I ask for a copy of my transcript's that they were sending to the irs they made up excuses .. had the BBB contact them and they never called them back.. wouldn't recommend these people to anyone.. also Tim smith is a rude person , he told me in an email to point blank f::koff and jelly Gibson just said he was having a rough day..
Posted by Michael
I was 4 days out from closing on a home and discovered by my lender that I had a tax debt. needless to say I was floored and was told unless I had taken care of this I was not going to be able to close on my home. this was devastating. My wife went online and referred me Key tax Group. I spoke to a very nice gentleman named Shawn who explained that we needed to do in order to get this taken care of. I was called the same day by Michael Molano who was very informative and explained that I( needed to get the paperwork back to them immediately which I did. less than 24 hours later I received a call From Kelly Gibson who said she had a resolution in place and faxed me over a letter to give my lender. All in all we were very well taken care of and we are now home owners! I LOVE KEY TAX GROUP!!
Posted by Heather Craven
Key Tax Group is amazing. Just had an audit reconsideration completed and received a $15,000 check form the IRS. I was totally not expecting this. Kelly is amazing with the work she does! I would give a 6 star rating if they allowed it. Thank you Kelly!
Posted by Matthew
Just an excellent group. Her staff is caring and supportive when I lost my job they were still representing my interests in getting my tax issues resolved
Thank you so much Kelly Gibson, Tim Smith and Key Tax Group.
Posted by Andrew
I have to say that Key Tax Group is an amazing company. I hired them in Feb 2014 to help me with an IRS and state tax issue. They were working on my case and in March I was laid off from my job. I am married and have 5 children. This was hard to say the least. It took me till June to find another job. Key Tax Group was amazing and knew I could not afford my fee payments to them and worked with me and didnt charge me anything above my original fee. They picked up right where I left off. Today out of nowhere I received a phone call that my case was resolved and I now have a VERY affordable payment plan with the IRS! Kelly Gibson is awesome! This was the best news! I am telling you now that if you have a tax problem call KEY TAX GROUP NOW! They are amazing!
Posted by Gregory H
Talk about being able to help you out in a pinch! I walked in to work on Friday February 21st, 2014 only to find a note on my desk asking me to see the HR department. I was notified that my paycheck was going to be garnished and I was only going to be left with $375 bi weekly. I am a grown man but I almost cried. I am married and have three small children. My wife is a stay at home mom who home schools our children. I knew I had owed but I didnt think they were going to be this aggressive. My employer also stated that they were unable to do anything unless they received a letter from the IRS. This was the worst news. Im not a wealthy man by any means. I am a normal, blue collar worker who has bills and responsibilities that arrive each month like clockwork. This was going to make me and my family homeless. I called the IRS immediately and they said they would even talk to me unless I filed a missing tax year then told me it would take 6-8 weeks before they could help me. I was infuriated to say the least. So I went online and searched. I came across a lot of companies that could have helped me but they all wanted thousands of dollars to start which I did not have. The 4th call was the "Ringer". I finally called and spoke to Key Tax Group. I spoke with a gentleman named Eric who really took the time to speak to me. What I appreciated most about him was that he cared and understood what I was going through. He also said that Key Tax Group was designed for clients like me, blue collar, hard working, everyday family people. Key Tax Group didnt require me to have a huge down payment to get started. They worked with me. All this took place on a Friday. After speaking to Eric he had me speak to Kelly Gibson who explained that she could help me immediately. I was faxed over all the documents I needed to sign and by Tuesday the very next week they had 1) contacted the IRS 2) Filed my missing return 3) removed my wage levy and 4) put me in a payment plan that I could easily afford. My next paycheck the next Friday was back to normal. I am telling you if you owe the IRS CALL KEY TAX GROUP TODAY!!! They are great! Thank you Eric and Kelly!
Posted by John
I received a garnishment on my wages so I called Key tax group and within the week they had the Levy released and sent over to my job. Overall they got me into a resolution with the IRS and now I am able to make and affordable payment and still provide for myself. I have recommended a few people who needed help like me as well and Kelly has upheld her excellent service with them as well.
Posted by anonymous
The Key Tax Group should not be allowed to do business . From the get go it was an unprofessional experience and stupidly I paid them up front with no resolve. I called this firm when I received notice from the IRS regarding the same issue I employed Key Tax Group to navigate. One and half years later they had done nothing . A complaint to the State Bar , Miss Gibson finally paid attention .