I had a good experience with the office. Calls are not really returned right away or at all but you can always speak with the Customer Service Dept. I was always helped and the two ladies I spoke with each time were very kind. Overall, I would recommend you use Mr. Rubenstein because he gets the job ...done.

Got in an accident a month ago.. I hired a attorney from this law firm ..to be honest with you ..I never spoke to her and the assistant was not no help either.. she sent me to a clinic for a month after that she told me ..I have to wait for the settlement.. so when the settlement came.. she said I ha...d to pay.. for the clinic and her fee.. so that means she did not fight for a good settlement ..she just offered me $10,000 ..I asked her who's going to pay for the surgery of the accident.. after that she never want to talk to me again ..I called the law office she hanged up on my face.. it's good to give her a complaint to the bar association....

I was severely injured in June 2020 by a fall in a hospital over a bench that was not visible from the turn in the hallway. In addition, three visits to the ED and 2 hospital admissions which included surgery twice Rubenstein Law upon consultation immediately accepted the case. I was working with th...eir local attorney and was pleased with our discussions The local attorney was to handle the personal injury portion of the incidents and they were to review the medical care as it took 3 ED visits and 2 hospitalizations to handle the injuries suffered in the same facility where I was injured I had 3 fractured ribs, an 8 inch tear in the intracostal cartilage, a head injury, wrist injury and in the 2 hospitalizations 3 liters of blood surgically extracted from my chest cavity plus a 19cm hematoma that was dissolved. The diagnoses were acute kidney failure and acute respiratory failure due to large effusions in both lungs caused by the fall. Additionally, after 2 months, I’m still on oxygen 24 hours a day. Last night, a Friday night at 8:30pm, I received a call from an assistant at the headquarters office in Miami. I was advised that the hospital’s insurance had denied the claim for the fall and they had decided not to take the case further and they were closing the case. Hell, they had not even received my medical records yet. Not had the malpractice group reviewed anything regarding the errors made in my care decisions. I had been told at the onset that the insurer would likely deny the claim and at such time they would have to file the intent to take the case to the next level. Instead, they just dropped the case. Simply because the insurer denied the initial claim This leads me to wonder who’s pockets have been lined. Why accept my case in the first place? A total scam and failure