Posted by Adrainne
I am so very pleased with the lawyer that i hired from this firm. My Lawyer communicated with me during the entire process. Whenever he was not available, once he received my message i got a call from him that day. My lawyer worked long and hard to get all my medical bills reduced. My lawyer was honest and presented me with all of my options up front. And the best part is that he reduced his fee! I am very satisfied and happy with the outcome.
Posted by anonymous
The Roth Firm was great and help me with my accident. They took care of everything that could be handled. I have no complaints, Mr.Michael Melonakes answer every call and email in a timely manner. I came in 30mins before schedule appointment time, but it was no problem. Staff greeted me as I entered and left. Thanks Roth Firm, I refer you to many.
Posted by Breau
The Roth law firm is always so warming and kind when the receptionist answers. Mr. Mcduffy worked long and hard on my case and kept me updated every step of the way! I really appreciate his client, customer relationship he made me feel very comfortable because I was nervous and never been in an accident before and had alot of questions. Lol. He made sure he broke everything down and made sure I understood the whole process! For that I am Grateful, he is a very good attorney & I would recommend him to friends & family who may need his consultation. Thanks again for everything... Bre S.
Posted by anonymous
My attorney got me Really good settlement for my case
Posted by anonymous
I was referred the The Roth Firm by a 2- friends of mine that don't even know each other. They both raved what a great job their attorney did for them. I have had bad luck in the past with other attorney, so I was wildly surprised at the level of attention and concern I received when I called about this accident. I spoke to Mr. Roth who was extremely caring and was compassionate. He promised superior service, and I have to say he wasn't lying. My attorney was Allen McDuffie who was also great, very caring and concerned for my overall well being after the accident. The staff was very caring, helpful, and extremely friendly. Tamara my case manager walked me step by step through the process. Everyone I spoke with was willing to help, and seemed to have a wealth of information. I would definitely use them again. I have already recommended some friends that have been in accidents because I believe in their service.
Posted by Dawn
Everyone at The Roth Firm showed exceptional customer service. They made me feel comfortable in every way! I loved the way they kept me in the loop with all communication! I would recommend The Roth Firm all day...every day!
Posted by Sandra
If I could give this law firm 0 stars then I would. I don't feel as though I matter to this firm. I constantly have to call to get updates on my case and can never speak with the person handling the case - always leave voicemails that goes unanswered. I felt as though I am doing the jobs of the paralegals that is getting paid out of my proceeds. If I would have known that I would have had such a bad experience I would have handled the case on my own being as though I'm a trained paralegal and worked for an insurance company.
Posted by anonymous
I found this law firm online and thought I would go with it because of the positive reviews. I am sadly disappointed and feel as though the service was not at the "Superior Service" level that I had in mind. I was involved in a traffic accident last year and the only time I saw a representative from the law firm was when I signed paperwork for them to represent me. When I completed my treatment (5 months later) and my file was sent over I did not hear from the law firm.I feel that someone should have at least called when my treatment was over to see how I was . I did call but was given a voicemail and did not get a return call. When I called back I had was told that they were still waiting on a particular bill from a hospital. That's fine but my concern has been the lack of follow up and communication. I have never been notified on the status/ phase of my case through phone call or letter. I understand that all cases may work different as far as total duration of case but there should be a general timeline to help the client understand where they are in the process . Someone from the firm should do follow up calls as a courtesy to the client. If a case is longer than a year they should mail out letters through out that time line to help you feel more and ease and more confident with having them as your attorney. At this point I don't know if I am happy with the representation for this reason. Who is to say that they are really working diligently on my case?
Posted by Consuela
The person I spoke to initially before signing up was very polite and attentive. I didn't realize that he wasn't a lawyer though so I didn't like that once I found out. But I did like that I had his direct line and we were able to speak after normal business hours. I spoke to my lawyer once in the whole 6 weeks so far. But he was very polite and attentive. He seemed to care and he fid something for me that went beyond his job description. But the personnel/administration/secretaries, whoever they are, are very rude, cold, short, inattentive, poor customer service, condescending, etc. They should be replaced. All of them need some character adjustments. Maybe they would have more "respect" if my leg was broken. With the negativity that they throw out, I still have faith that my case will go well. Michael is very bright, articulate, knowledgeable and compassionate. I will update you all after the case is over.
Posted by Brandon
I actually have the legal side of life a chance for once and I get crapped on!, your law firm dropped me because the officer claimed no one at fault but instead of doing what lawyers do and obtain the camera he footie from the traffic light that will likely show I was rear ended thirty feet or more from which I mergered. I figured lawyers cared deeply about their practice, but yAll just have right up!. Good job for being unreliable. -Brandon M