I retained Crystal in May for a flat rate of $5000, which she told me in the consult that she would not even use all of it. However, she would keep the remainder as she does not give refunds. I fired the following August due to dismissive attitude and dissatisfaction of service. She was late to our ...initial consult phone meeting. I had to call and remind her dad that we had a 5:00 meeting. She was late to our day before court date phone meeting, again I had to call and remind her assistant we had a meeting. Which my court date, July 19, was so imperative to me got cancelled because she had another court same day. I saw the letter she sent to the courts, I was at the bottom of her list of priority. She did not retain any personal information I gave her about my situation; I had to repeat myself. She did not file an emergency hearing when she said she did. I asked for a proof of the file as it was very important to me. I filled out an affidavit and went to get it notarized. She said she file it, I asked for proof. It was never filed as she filed it the following Monday.

I hired Crystal in January and after 4 months, she had yet to reach the opposing counsel other than trading a few emails. When I dismissed Crystal, she kept my retainer although she charges by the hour. My new attorney was able to reach the opposing counsel and schedule a court date before I drove ho...me from his office. Based on this, I would definitely not recommend Crystal. She is all talk and no action.