Avvo Review Score

3.8 /5.0

10 Client Reviews

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Showing 1 - 5 of 5 reviews | Responsiveness

Posted by anonymous | March 07, 2019 | Hired Attorney | Estate Planning

Poor estate services

I hired Mr. Frank’s firm to assist me with a parent’s estate. Firm claimed I had no authorization to become POA, and that I’d need to find a Gurdian for the estate. Firm went on to tell me the court would not deem me an appropriate fit to be the Guardian of the estate for my own parent, and claimed... we would have to have Mr. Frank become Guardian of the estate for a yearly fee. I went to a different attorney who quickly saw that I did in fact have the needed paperwork to become POA. Mr. Frank’s firm then refused to release my own paperwork back to me for three weeks and transferred all my calls directly to voicemail (unless I called from a different number they didn’t have on file), and failed to return calls.

Posted by anonymous | November 09, 2017

Very poor customer service. No listening skills.

Rudely refused to listen to the questions I needed answered and wasted my time and money on something I had no interest in. When I pay someone to work for me, I expect them to be respectful enough to listen to the description of the job I want done. In a previous attempt to schedule a consultation..., I didn’t receive a call back for many weeks. I should have gone elsewhere at that point.

Posted by Stuart | December 31, 2013 | Estate Planning

Urgently needed Legal Papers (powers of attorney, advance directives, updating of wills, etc.

When we needed to have legal papers drawn up in a hurry (durable powers of attorney for finance, health, advance directives, updating of wills, etc.) because of an immediate impending stem-cell transplant at Duke Adult Bone Marrow Transplant Clinic, Mr. Jonathan S. Frank not only gave of his time fre...ely, but rushed the paper work through so that everything was finalized and in our hands two days before we left for Duke. He was a tremendous help to us and we would recommend him highly to anyone who is in need of a good attorney. We shall be forever grateful for how he has helped us in my multiple myeloma cancer journey.

Posted by Don | June 21, 2013 | Probate

Mom's Estate

After trying to use another lawyer to handle my mother's estate and never getting a return phone call till a couple of weeks later, Mr. Frank's office was a pleasure to deal with. Mr. Frank was able to help us (me and my two brothers) understand what needed to be done with Mom's assets. His assist...ant Shelby, was always reachable and sure knew her stuff.

Posted by Ari | November 09, 2010 | Estate Planning

A great lawyer

Jonathan Frank is a great lawyer, and even better human being. My family was in a situation whereby they needed some estate planning and asset protection handled in a very time sensitive matter and Jonathan and his staff did an unbelievable job. Further, Jonathan was out of town at a conference and... was able to accomplish everything for the family in a timely manner. Jonathan's knowledge of the laws, and his caring nature make him an excellent attorney. I highly recommend him to anyone that I know in the Charlotte and surrounding areas.

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