Mrs. Frances S. Knox helped us navigate the Medicare and Medicare Advantage Plan rules and procedures, and believe me you NEED her to sort out your medical bills and proper re-payments from your personal injury settlement. We were rear-ended in 2013 Memorial Day traffic , and were overwhelmed by dea...ling with two auto insurance companies, hospitals and doctors in two states, and the medical payors listed above. We foolishly tried to do it on our own for nearly 10 months, and if we had it to do again we would have immediately called Frances. Two different friends recommended her representation, and we are so grateful!! At our initial meeting, she told us to not worry, because that is her job! We were encouraged to turn everything over to her, and concentrate on healing. I know I started to sleep more soundly that same night. While I was not at fault in the accident, and did not need hospitalization, my husband ended up in Intensive Care in SC. There are different traffic laws, medical billing, and insurance regulations in various states; so we quickly found out we were NOT being treated "Like a Good Neighbor", by our own insurance company. Frances was able to interpret the rules, and negotiate a fair settlement in a confident manner. A FEW TIPS: PHOTOGRAPH EVERYTHING; the accident site, the vehicle from every angle, the physical injuries at the time of the wreck, including inside the treatment room if possible. Bruises fade; tubes and monitors are taken away; while you are still suffering. After awhile, you may need to refresh your memory to help determine compensation for the full extent of trauma you experienced. SAVE EVERYTHING related to your accident; keep a notepad nearby to document calls. Bills and letters sent in the mail, including postmark dates, may be useful to your time line. BE REALISTIC about your monetary expectations. Frances knows what to ask for, and will carefully explain where every penny is allocated. She will not compromise her personal or professional ethics. A big Thank You also to Deirdre Gonzales, Paralegal to Mrs. Knox, for helping keep us informed along the way.

Frances is hands down the best choice I made. I've used her for two seperate issues and had a wonderful experience both times. First used her when my brother was killed in a car accident. Frances helped my family so much and still checks on us all. To say she uses a personal touch in an understament.... When I needed advice on another matter it was first instict to contact her.