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Posted by anonymous
Matt helped us with a car we purchased as a certified pre-owned, which we later found out had about $10,000 worth of damage to it from an accident not disclosed to us. After trying unsuccessfully to deal with the dealership in the matter, Matt came in and helped us collect further information and reach a settlement which allowed us to regain the amount we put towards the car and some additional monies. We are grateful for his time and expertise as he saw everything through and we were very pleased with the settlement. Always remained professional, and informative - and explained every step. We hope to never have this experience again when purchasing a car, but we will definitely recommend Matt to anyone that does!
Posted by Jeff
Mr. Norris took on my case against a corrupt contractor who was swindling people out of money, including me. This contractor damaged my property up and wanted more money to finish the job. The contractor took payment and left without completing the work. We hired another contractor to finish the job. I hired Mr. Norris to go after him and we not only got our money back but also the cost for the new contractor to come in and fix the old guy's work.
Mr. Norris was able to go to court and win the case, but then went after the first contractor's assets and forced him to pay up- he was there every step of the way. If you need a lawyer, call the Norris Law Firm.
Posted by Jeff
After purchasing a new 2015 RV travel trailer built by a well known RV manufacturer our troubles began. During our 1st year repairs took in excess of 190 days to fix. We then began searching for a "Lemon Law" attorney here in NC but quickly found no lemon law applied to non-motorized RV's but, Magnusson-Moss Warranty Act could apply. Searching for a attorney finally lead us to Matt Norris who, after reviewing our case and meeting with us, agreed that we did have a viable case. We agreed to sue the RV manufacturer and hired Matt. Final outcome was a fair settlement. We cannot thank Matt enough for not wavering when dealing with a large corporation selected attorney. Matt kept us informed each step of the journey and advised us appropriately, and that paid off for us. We highly recommend Matt Norris (Norris Law Firm), he is very professional, honest and has good integrity.
Posted by anonymous
I hired Mr. Norris to handle a case where a dealer sold me a car that had been in an accident, and the dealer did not disclose this fact. The dealer hid the fact that the car had been in an accident. I had to take my car to a body shop to learn the full extent of the damages. Mr. Norris made time to meet me at the body shop, and to talk to the guy who inspected my car. I was really impressed! The whole time that Mr. Norris was handling my case he kept me informed, answered my questions, and made the whole process easy. I would recommend the Norris Law Firm to anyone who is having an consumer problem.
Posted by anonymous
I bought a car from a dealership in Wilmington, N.C. and I tried to return it the next day and they told me they had already auctioned my car off. I contacted Mr. Norris and he was so great.
Posted by Shawn
I would recommend Matt Norris's law firm for the handling of any auto related consumer protection case. Matt was sympathetic to our hardship, attentive to the details of our case, quick and thorough to communicate process and procedure, and determined to get resolution in our favor through all legal avenues necessary. We won our case against an auto industry giant.
Posted by Michael
So let start with my story. About 2 years ago i leased a 2014 VW GTI brand new. After about a 2k miles i started having tons of problems, so I contacted Mr Norris. I told him of my issues and he got to work quick. I had about 12 repair papers and the car had been sitting at the dealership for all in all over 30 days. I really didn't think i had a leg to stand on with a lemon claim but Mr Norris looked over my case and told me that I had a good case and with all my paperwork I had some leverage. So he contacted VW Group of America and spoke with them and scheduled a meeting with one of the big guys that represented VW. During this meeting I was asked some questions that i wasn't entirely sure about. And that's when Mr Norris stepped in and really let them have it. The longer i listened to Mr Norris asking them questions he really surprised me and made me think in my head (Damn Matt's good!). He was asking them questions that were making them stutter and not know a answer to. After the meeting was over I spoke with Mr Norris and i asked him how did he think it went. He told me that it went well and just to hear that was a relief considering i was nervous before i went. He then told me that he would contact me in about 2-3 days to let me know how everything was gonna go. After 2 days i got a call from Mr Norris and got some great news. VW had ruled in my favor! And it was only because of Mr Norris professional work. His work pulled through and he successfully got me out of my car AND got me alot of my payments back. And thanks to him helping me out ALOT I now have a new car and was able to pay off some bills with the money I got back. So now I am doing better with a nicer car and have less bills! I would definitely recommend Mr Norris to anyone that's in the same boat I once was in. Matt will Get to work on your case quickly and have you out of your car in no time. And remember, the faster you call Matt is the faster you can get out of your problematic car!
Posted by Robert
Mr. Norris helped me with a lemon law case regarding a well known foreign car manufacturer. He did not let up and I was very satisfied with the outcome of the case. Through out the proceeding Mr Norris made it a point to contact me with every little detail, I was never kept guessing. I highly recommend Matt Norris if you have any automobile manufacture issues.
Posted by Alex
Contacted Matt from San Diego due to a vehicle that I purchased in NC. Advised me properly, helpful and very professional. Processed and got results quicker than I expected. Constantly informed me of any changes and updates along the process.
Posted by Sharon
Matt Norris rescued us from a vehicle that was full of issues. If it had not been for Matt with Lemon Law protection we would've been stuck with a truck that would not run. It was a brand new Truck. Chrysler purchased this truck back because we had the greatest attorney. Thanks for everything! You will have our business again. And I highly recommend Matt Norris to anyone in trouble with a bad vehicle purchase. Thanks again