Posted by Alex
Contacted Matt from San Diego due to a vehicle that I purchased in NC. Advised me properly, helpful and very professional. Processed and got results quicker than I expected. Constantly informed me of any changes and updates along the process.
Posted by Sharon
Matt Norris rescued us from a vehicle that was full of issues. If it had not been for Matt with Lemon Law protection we would've been stuck with a truck that would not run. It was a brand new Truck. Chrysler purchased this truck back because we had the greatest attorney. Thanks for everything! You will have our business again. And I highly recommend Matt Norris to anyone in trouble with a bad vehicle purchase. Thanks again
Posted by Stacy
Mr.Norris helped us with our case where a car company tried to take advantage of me but he got me the money I had loss to the company and a little more.
Posted by a client
I am very proud to have had Matt Norris as my Attorney, he is very thorough and Matt gets the job done. I purchased a 2011 Chrysler 200 from a very large dealership in 2012. The car was wrecked before I got ,the damages exceeded 25% of the value of car, the dealership settled with us for a large sum of money !!!! Thanks To Matt Norris
Posted by Anthony
This guy went above and beyond requirements and expectations. He kept me fully informed throughout the process. Even during weekends and late evenings he would respond to emails. He even took calls on his personal cell phone. This guy was probably having dinner while discussing the case with me! My case involved a buy here pay here. Yes, a used car. The guys kept bs'ing me about fixing a problem with the motor, attempting to stall until the 90 day warranty period was up. Once Matt got involved thsee crooks got their act together quick, fast, and in a hurry. They even sent reps to my house to beg me to accept a loaner car. Thanks to Mr. Norris, I could have opted to just get a refund and walk away, but I was fond of the car. So Mr. Matt Norris here made 'me put a new engine in the car, refund me every payment I had made including down payment, AND made 'em take a couple grand off the principal!! If you're having trouble with a shady car dealer don't hesitate to call Matt Norris aka the real Matty Ice. He's a great lawyer.
Posted by Brandon
Mr. Norris was always a phone call or email away. He kept me informed at all times during my case. Mr. Norris is a very open and honest guy; he tells you as he sees it. Mr. Norris has strong and outstanding work ethics and I highly recommend him.
Posted by Karen
Overall, my experience with the Norris Law Firm was extremely positive. I had purchased a new vehicle in February 2014, six months later the transmission failed and was repaired at the dealer, to subsequently fail two more times. In October 2015, when the transmission failed for the third time I decided to consult with an attorney specializing in the Lemon Law provision. After extensive research, I found Matt Norris. Matt came to my rescue! In just a few short months I had a new transmission and a rewarding cash settlement. Thanks to Matt’s responsive, professional and knowledgeable counsel my lemon was turned into lemon aid!
Posted by Danny
My name is Danny T, I contacted Mr. Norris regarding a Lemon Law Claim against Chrysler. Before contacting Mr. Norris, I tried to handle my own Lemon Law Case and got know where with Chrysler. After surfing the internet for Lemon Law Attorneys in NC, I came across Mr. Norris website and contact information. To my surprise Mr. Norris was easily accessible, attentive to my needs. He listened to me and he guided me on how he could be successful in filing my claim against Chrysler. Mr. Norris has proven that a smaller Law Firm will work as hard if not harder than a Larger Law Firm and he proved himself. Mr. Norris is easily accessible by telephone and email. If he is with a client and he is not available he will call you back within 10-15 minutes. The cool thing about Mr. Norris is upon becoming his client, he creates a secure email status sight, so that the clients are able to follow their case and ask any questions that need to answered, followed up with an email from Mr. Norris. I would recommend him to any client. By the way he settled my claim with Chrysler within 20 days from start to finish, including the holidays that were in between my settlement period.
I was very pleased with representation of my case, I hope that I don’t have to use Mr. Norris again, but If I should need a Good Well Respected Lemon Law Attorney, Matt Norris, will be the first call.
Again, how many Lemon Law Attorneys can settled their clients case under 30days? Matt Norris can...
Posted by Martha
Matt and his team completely changed my perspective on what working with lawyers is. Four months ago, I was desperate with our car situation: we bought a new 2015 Jeep Cherokee with endless number of issues (terrible transmission, brakes,etc.) and never got any efficient response from the dealer or Chrysler (according to them everything is/was fine). Matt helped us file a warranty claim given our disappointment with the car. He was extremely responsive, responsible and a pleasure to work with; answered to all of my questions with the best attitude and always kept us informed. Although we were not able to return the car, they compensated us for our dissatisfaction. Now I am "less" angry every time I drive that car. I strongly recommend Norris Law Firm services!
Posted by Carissa
My issues with this domestic car dealer began within two months of purchasing a brand new vehicle. Within the next month, I chose to hire an attorney for this unfortunate process. He immediately began working to resolve my case and instructed me on my next moves as well. He was extremely helpful with any questions I had, was able to expedite the process of the buy back, and return of the vehicle was a breeze. I definitely recommend him to anyone in the area looking for a lemon law attorney.