I have all recordings from the beginning of this whole S show. I retained Koontz Lawfirm for a traffic ticket. After making an agreement which I then began to carry out, Ms. Koontz decided to bring a new deal to the table after re-speaking with the DA. I had the worst communication or lack of through... email and phone. After I fired the law firm I was then told on record that a long crazy process of going before the judge had to convene before my funds would be returned. I have filed a formal Grievance with the NC bar as well as a fee dispute resolution. Another local Mocksville attorney advised me that the process was a sham. I believe the Koontz Lawfirm was very biased and did not want to work with me after I exposed I had more conservative values. If you are looking for good communication and fair non biased representation I would look else where. Best regards. F.A.