I was recently involved in a no fault car accident. I called several attorneys. With most I could not even get past the initial person answering the phone. Wayne took the time to speak with me and gave me some good information and advice. He was honest enough to help me understand the situation... from a legal perspective was empathetic with my frustration with the insurance industry. In this case I will most likely not hire an attorney but If I need to I will call him. On a long list I called he was one of only 2 who called me back.