Craig has handled a number of cases for my company, and he's fantastic to work with. In fact, we often have to remind ourselves that not *ALL* our various local counsel in different places are so competent. Craig's great with communication, but otherwise, you can send him a box of documentation and just assume the case is handled - no hand-holding needed. He is able to work magic for us, winning issues we'd never have thought we'd prevail on. He's got a great support staff as well, and they're easy and pleasant to work with, but I appreciate that, most of the time, Craig answers his own phone and is readily available.