Avvo Review Score

4.8 /5.0

397 Client Reviews

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Showing 356 - 360 of 368 reviews | 5 stars

Posted by anonymous | September 03, 2015

A firm that cares about the community they live in.

While consulting with this firm, I learned a lot about their strong presence in the community. The extent of charitable work they do is remarkable. I cannot say this about any other firms in the area. Whether it is for clients or people in need, the firm stands behind their mission to help people....

William Mattar

Replied last September 03, 2015

Thank you for your kind words. My firm and I are very focused on helping the community that we live in.

Posted by anonymous | September 03, 2015

A group of people who truly care.

After consulting with many people from this firm, I have learned the extent that they help people. Whether it is through representation or the large amount of community safety and awareness programs, this firm is changing Buffalo.

William Mattar

Replied last September 03, 2015

Thank you for these kind words.

Posted by Dawn | May 01, 2015

Wonderful people that really put clients first

The staff at William Mattar really put their clients first. I have talked to many clients that were very happy with the communication from the firm, the compassion they showed, staff answering all of their questions and comforting them over their concerns, and being by their side every step of the wa...y. I recently needed to take care of a legal matter and even though they were not able to handle my specific case, they have a great legal network and referred me to someone that is doing a great job. They truly do care about helping people!

William Mattar

Replied last May 01, 2015

Our firm believes in putting the client first and helping them in any way we can. This also goes for clients we are not able to represent. We want to lead them in the right direction as much as possible. Thank you for recognizing this and our team appreciates the compliment.

Posted by Lynne | June 13, 2013

Review

All of my concerns and questions have been answered fully and I am truly grateful for all of my team's efforts in getting my case resolved. This case is somewhat complicated due to the number of insurance companies responsible and I appreciate Sarah's knowledge I do believe VM's should be instated ...in your office; at times I wonder if my messages are received. I think there is a break down in communication at times and would be more beneficial for your lawyers or paralegals to get their messages directly via voicemail.

William Mattar

Replied last August 06, 2013

Lynn, Thank you for your input! We are always working to better our client’s experience. We do have a fairly unique phone call system that allows a client’s call to automatically be connected to the person that can help him within our firm without the need to speak to a receptionist or listen to phone menus. Our system is designed with the hope that your question could be answered before you get off your phone. I have always thought that speaking with a person instead of having voice mail was better. However, based on your thoughtful comment I will explore your suggestion of using voice mail in some forms as we move forward. Again, thank you for your comments, they are greatly appreciated.

Posted by Brandye | February 27, 2013

William Mattar made me feel successful.

I absolutely recommend William Mattar. When I was hurt by a hit and run driver, they stood up for me. They helped relieve me of my stress, and I was very happy with the result of my case.

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