Overall Rating
This is an aggregated review score of Avvo and Lawyers.com reviews.

4.9 /5.0

52 Client Reviews

Avvo

4.8

(51)

Lawyers.com

5.0

(1 )

 See client reviews from Lawyers.com

Client Insights

Avvo uses AI to summarize reviews left for lawyers, providing a helpful overview of overall sentiment. Each summary is based on up to 500 of the most recent reviews and is refreshed upon submission of each new review. The number of reviews used may be displayed.

AI-summarized from Avvo client reviews

Reviewers overwhelmingly praise the lawyer as compassionate, highly knowledgeable, and deeply dedicated to achieving favorable outcomes in divorce and custody cases. Many appreciate the lawyer's responsiveness and supportive guidance. Among less common feedback, a few reviews note administrative delays and communication issues.

Filter Avvo Reviews (51) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.
Star rating
5 stars 47 4 stars 1 3 stars 1
2 stars 0
1 star 2
Practice Areas
Divorce & Separation (31) Child Custody (17) Family (7) Child Support (5) Alimony (3) Domestic Violence (3) Criminal Defense (2) Lawsuits & Disputes (2) Estate Planning (1) Real Estate (1) Trusts (1) Uncontested Divorce (1)
What Clients Mention
Case Results (29) Advocacy (26) Recommendation (20) Responsiveness (16) Cost of Services (15) Practice Area Knowledge (15) Professionalism (14) Compassion (12) Communication Style (10) Trustworthiness (10) Character & Conduct (9) General Knowledge (9) Staff & Support (7) Punctuality (2) Free Consultations (1) Payment Plans (1)

Showing 26 - 30 of 47 reviews | 5 stars

Posted by Christina | July 12, 2016 | Hired Attorney

The best in Suffolk County

Susan did exactly what she said she'd do, she made sure I ended up with custody of my two sons. Hire her, without a second thought. You're in great hands! Thank you Susan (and Alicia)!

Posted by John | April 14, 2016 | Hired Attorney

Fantastic Attorney

I hired Ms. Kassel for a family court matter. She was never to busy to explain things , and always got back to me to answer questions. She is a great attorney. I would highly recommend Ms. Kassel.

Posted by Anna | April 14, 2016 | Hired Attorney

Exceptional Attorney

After being in an abusive marriage for nearly twenty years, I met with Susan Kassel not knowing what to expect and afraid for myself and my children. Upon meeting her, I felt reassured and confident for the first time in years. I hired her that day. Throughout the entire process, she always took t...he time to talk to me and alleviated all my anxiety. She was bright, articulate and compassionate. I was proud to have her represent me and I highly recommend her.

Posted by Stan | April 13, 2016 | Hired Attorney

Detailed, Caring and EXCELLENT Service

I had a very difficult case where I had already burned through two attorneys who were unable to get me custody of my children and complete my divorce. Susan was able to rapidly work out an agreement and not let it just malinger on like my previous experiences. She was also considerate of my financial... situation unlike all of the other lawyers I had spoken to. I highly recommend her if you want complete and caring service with an in depth knowledge of the law. EXCELLENT!

Posted by Joanne | April 13, 2016 | Hired Attorney

Ms.

I want to take the time to express my gratitude to my attorney Susan Kassel. Her expertise was exceptional and the compassion and understanding she should me through a most difficult time was outstanding. All my questions were answered and I always received a return call if she was in Court and una...ble to take my call immediately. She was always prepared and helped me to receive the best outcome for myself and my children. I would recommend her to anyone. It is hard enough to go through a divorce but Susan Kassel made the transition easier. She is an excellent attorney and I was proud to have her as my attorney.

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