Avvo Review Score

4.8 /5.0

51 Client Reviews


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AI-summarized from Avvo client reviews

Reviewers overwhelmingly praise the lawyer as compassionate, highly knowledgeable, and deeply dedicated to achieving favorable outcomes in divorce and custody cases. Many appreciate the lawyer's responsiveness and supportive guidance. Among less common feedback, a few reviews note administrative delays and communication issues.

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Showing 11 - 15 of 16 reviews | Responsiveness

Posted by Anthony | April 13, 2016 | Hired Attorney

Thank you so much Ms. Kassel!

I retained Susan a year ago for a custody of my son. One of the main reason's I decided to retainer her for my case was that she was the only one to give me her personal cell phone number so I could contact her with any questions I had and that was even before I had retained her! I met with several ...other attorneys that tried to rush me out of their office and then that they wouldn't' be able to answer any more questions for me until I retained them. After that I texted Ms. Kassel and informed her I wanted to retain her services. Ms. Kassel's whole office was so nice and helpful to me. I remember texting Ms. Kassel several times through out the process of my custody case and I always got a response from with in 15 minutes. I can't help but wish that more attorney's out there were like her and her staff. They were a lifesaver to me! She never stopped fighting for me and because of that after a 6 months of court dates I was loosing hope, but she was the one that told me to keep going. We finally had a trial and after that I was awarded full custody of my son! I can't thank her enough for all her encouragement and hard work. Thank you so much again Ms. Kassel!

Posted by Donna | April 13, 2016 | Hired Attorney

Excellent Attorney

My husband and I hired Susan Kassel to obtain custody of our grandson. She is absolutely wonderful. She answered all of our questions and concerns. Susan is professional and an attorney who cares about people. Susan prepared and filed the documents for us to obtain Custody and completed our case ...in a very short period of time. We now have custody of our grandson. I highly recommend Susan Kassel. She is an excellent attorney!

Posted by Michelle | May 09, 2014

So Thankful!

I can't even begin to express my gratitude to Susan and her staff for all their help and support! They were all very accommodating, understanding, professional and absolutely always made me feel like their top priority! I know many attorney's can be very busy and have several cases but Susan and her ...staff were always ready with information on my case. Susan definitely wasn't one to charge me a high retainer unlike a few of the other attorney's I contacted before her. She was reasonable and kept the cost down on my bills every month. It was so great being able to call her office and actually be able to speak with her that very same day. I was very impressed with her and her staff and was thankful that she was able to win my case so quickly! Thank you so much to everyone at the office again! Especially Susan! You were like my guardian angel!

Posted by Robert | February 28, 2014

A relentless adversary

Susan represented me in connection with 2 criminal proceedings brought on by my wife, 2 family court proceedings and my divorce proceeding. She conducted three trials and got all charges against me dismissed. She backed my spouse into a corner until I, the man, wound up getting custody of our daug...hter. She substantiated my pre- marital claims and got me a fair share of equitable distribution. This had been a night mate that I could not have gotten through without her. She gives her clients her cell phone number and tells them to text if there is an issue. When I texted her she always got back to me. When I was in jail at 3:00 am she got back to me. She has a very knowledgable paralegal and a polite assistant. I never really needed to deal with them often though because I had a direct line to Susan. He fees were super fair too. She didn't charge me for much of her time and when I ran out of money she didn't stop working on my case. I made a plan and a commitment to her which I honored. She is by far the smartest and most knowledgable attorney I know. (As a young adult I had several). Never was I afforded a direct line to an attorney. I am grateful for having met her. She changed my life.

Posted by Christine | February 28, 2014

Absolutely Loved Susan and her Staff!!!

I had nothing but a great experience with Susan as my attorney! She is so generous, helpful, trustworthy and is always there for her clients. It was hard enough to go through a divorce with two young children but Susan reassured me and always made sure I was well informed on my case. She would alw...ays return my calls and she even gave me her cell phone number to contact her at any time I needed. Both her assistant and paralegal were tremendously helpful to me with information on my case and they were always so kind and patient. I'm so thankful that my friend refereed me to her as I will recommend her as well to anyone that needs an attorney!!!!

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