Overall Rating
This is an aggregated review score of Avvo and Lawyers.com reviews.

4.9 /5.0

52 Client Reviews

Avvo

4.8

(51)

Lawyers.com

5.0

(1 )

 See client reviews from Lawyers.com

Client Insights

Avvo uses AI to summarize reviews left for lawyers, providing a helpful overview of overall sentiment. Each summary is based on up to 500 of the most recent reviews and is refreshed upon submission of each new review. The number of reviews used may be displayed.

AI-summarized from Avvo client reviews

Reviewers overwhelmingly praise the lawyer as compassionate, highly knowledgeable, and deeply dedicated to achieving favorable outcomes in divorce and custody cases. Many appreciate the lawyer's responsiveness and supportive guidance. Among less common feedback, a few reviews note administrative delays and communication issues.

Filter Avvo Reviews (51) Refine reviews to match your needs. Use the filters to quickly surface reviews that align with your case or priorities.
Star rating
5 stars 47 4 stars 1 3 stars 1
2 stars 0
1 star 2
Practice Areas
Divorce & Separation (31) Child Custody (17) Family (7) Child Support (5) Alimony (3) Domestic Violence (3) Criminal Defense (2) Lawsuits & Disputes (2) Estate Planning (1) Real Estate (1) Trusts (1) Uncontested Divorce (1)
What Clients Mention
Case Results (29) Advocacy (26) Recommendation (20) Responsiveness (16) Cost of Services (15) Practice Area Knowledge (15) Professionalism (14) Compassion (12) Communication Style (10) Trustworthiness (10) Character & Conduct (9) General Knowledge (9) Staff & Support (7) Punctuality (2) Free Consultations (1) Payment Plans (1)

Showing 11 - 15 of 47 reviews | 5 stars

Posted by Christina | November 30, 2021 | Hired Attorney

You’ll know you made the right choice as soon as you meet her…

I would highly recommend Susan Kassel without a doubt. She is extremely professional, trustworthy, understanding, honest, and has great knowledge of the law. I retained her for my divorce and can say she will work extremely hard on your behalf. She has a great understanding of the amount of stress di...vorce can cause and was always around to take my phone calls and listen to my needs to best represent my interests. Throughout the process, she gave very detailed explanations of what she was working on so I was always updated. In court, she is prepared and professional, working fairly in my best interest. Straightforward, reliable, and efficient are the best words I can use to highly suggest Susan as your guide through what can be an arduous process, but worked out wonderfully in the end for me. I cannot say enough about finding the right person such as Susan to represent you through one of the toughest times you may face in your life.

Posted by Jayne Rios | November 28, 2021 | Hired Attorney

Great Attorney

I hired Susan to represent me for a divorce last year just before Christmas. She was extremely responsive and very supportive and was able to get my husband to give up his craziness and to settle our case. We signed divorce papers a about 2 months ago and we are waiting for the final divorce to come... through. I was very happy with her services amd spent a fraction of what my friends paid to their divorce attorneys. My husband and I have a fair deal and we now get along. Susan knows when to fight and how to calm down situations. If it wasn’t for her, my children’s college funds would have been spent on attorney fees.

Posted by Erin | April 25, 2021 | Hired Attorney

She genuinely cares

I've used Susan for custody and child support matters with my son, and all I can say is she GENUINELY CARES. If she feels you are being treated unjustly she goes to bat for you. Its truly like having a family member with a law degree. I will use her whenever I have to deal with these issues as there ...is just no one better.

Posted by Thomas | September 23, 2020 | Hired Attorney

Outstanding Legal Services

When you meet Susan Kassel, you will immediately sense her professionalism and knowledge of the law. I retained her for two matrimonial cases over the years and both cases were settled quickly and fairly. Most importantly, I believe that she understands the emotional strain of divorce better than ...anyone. She always returned phone calls promptly and the legal fees were fair and affordable. I give her my recommendation !

Posted by Jeffrey | September 09, 2020 | Hired Attorney

Most Honest and Knowledgeable

Susan is my 3rd Attorney and what they say is true, 3rd time is a charm. She is honest and advises based on reality and not just to add hours to my bill. Her process is based on a well thought out plan knowing how the system works. She is very compassionate about her job.

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