Avvo Review Score

4.8 /5.0

51 Client Reviews


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AI-summarized from Avvo client reviews

Reviewers overwhelmingly praise the lawyer as compassionate, highly knowledgeable, and deeply dedicated to achieving favorable outcomes in divorce and custody cases. Many appreciate the lawyer's responsiveness and supportive guidance. Among less common feedback, a few reviews note administrative delays and communication issues.

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Showing 6 - 10 of 16 reviews | Responsiveness

Posted by Jeannette | September 04, 2020 | Hired Attorney

Knowledgeable Attorney

Susan has been the family attorney for 20 years. She did two divorces for me, a prenuptial, 2 real estate closings and most recently a trust for my family. I like working with her because she knows a lot about all types of law. She mainly does divorces and family law but also does other things bec...ause divorce and family spills into so many other areas. She is very responsive and her staff is super helpful and knowledgeable as well. Her fees are fair as well. She has always treated me fairly. My children now use her too.

Posted by Grace | May 25, 2018 | Hired Attorney

Can’t thank her enough!!

I had been in an ongoing custody/visitation nightmare for almost 3 years when I was referred to Susan by a co-worker. I'd already fired 2 lawyers and was at the end of my rope. My ex was putting my child thru hell and using the court system to do so. I was helpless. I was devastated b/c my child was ...the victim. When I met Susan I was wary as I had been screwed over twice before. I listened and by the end of our consult I knew I was in the right place! She made me feel at ease and that everything would be all right. Susan promised me that she would be the only person handling my case and she would answer every phone call and have my back no matter what. My previous attorneys were part of a firm and I'd often get a lawyer who had no idea who I even was! Susan kept her promise! I had her cell # and she even called me back when I had and issue with my ex during a holiday! She was a pit bull and NEVER backed down. She fought for me and my son as if we were family. Her fees were the same as every other good lawyer and my sons welfare was worth every cent! She was SMART and got the job done! I would recommend her to anyone just like she was recommended to me! I promise, you will not be disappointed.

Posted by Leela | May 25, 2018 | Hired Attorney

Best Attorney in Suffolk County!

It's never a pleasant thing to need the services of a divorce attorney. However, if that occasion should arise there is no one else better than Susan. I had a need for her services and I was not disappointed. Susan is a very knowledgeable professional and always respond to my emails and phone calls p...romptly. She was very good at helping me to understand the situation and guided me patiently through the lengthy course of my divorce. I have the utmost respect for Susan. Professionally she is extremely experienced, bright, and a winner. Personally she has first class ethical and moral standards, and is completely straight-forward with you whether you are going to like what you will be hearing or not. With regards to the office, they were incredibly friendly and professional, further contributing to an overall excellent experience given the circumstances. All the above is true, and I'll share some specific details from my case: First off, it was a very complicated case involving custody primarily, and also support. This should have been a very stressful period, and it was, but it was mitigated significantly by Susan's expertise. Her ability to resolve my current issue and also plan ahead relieved me quite a bit and removed a significant portion of the burden. There were numerous occasions where Susan would meet with me on the weekend, sometimes very early in the morning, or take a late night call when something had come up. When we did not connect, she was always very prompt with her response time. She is easy to work with and pleasant to talk to. Susan is someone that I would recommend to anyone in my life whether they, or someone they might know, is in need of the services of a family/matrimonial law attorney. I found it very difficult to choose a lawyer, as there is no 'Consumer Reports' for attorneys, and it's not easily reviewable online. That said, if you are looking for the best attorney in Suffolk County, look no further!

Posted by Stan | April 13, 2016 | Hired Attorney

Detailed, Caring and EXCELLENT Service

I had a very difficult case where I had already burned through two attorneys who were unable to get me custody of my children and complete my divorce. Susan was able to rapidly work out an agreement and not let it just malinger on like my previous experiences. She was also considerate of my financial... situation unlike all of the other lawyers I had spoken to. I highly recommend her if you want complete and caring service with an in depth knowledge of the law. EXCELLENT!

Posted by Joanne | April 13, 2016 | Hired Attorney

Ms.

I want to take the time to express my gratitude to my attorney Susan Kassel. Her expertise was exceptional and the compassion and understanding she should me through a most difficult time was outstanding. All my questions were answered and I always received a return call if she was in Court and una...ble to take my call immediately. She was always prepared and helped me to receive the best outcome for myself and my children. I would recommend her to anyone. It is hard enough to go through a divorce but Susan Kassel made the transition easier. She is an excellent attorney and I was proud to have her as my attorney.

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