I hired this firm based on the conversation prior once the retainer was received the shenanigans began The firm is very unresponsive to emails calls and texts They are rude the entire firm except the billing department No updates about your case no if it's serious or not this people don't care at al...l and need to be reported They take advantage of you during your most vulnerable time When bcalling about your court case they go days with no response and when they do no clear communication about your case or court updates They have a new assistant that is just as terrible rude and unresponsive Best advise is run and do your research They need to be reported to the attorney bar

I had a great consultation conversation with Russ prior to retaining his law firm. I signed the retainer and emailed him all the documents to use in child custody case including video evidence and case law. One day before we were set to appear in court i received a call from Grace Guo that she would ...be representing me at the hearing. At all times before that I was under the impression that Mr Kofman was my attorney as he never represented to me that someone else would handle the case. I asked Grace Guo if she received all the documents that I provided to Russ and she stated yes. She also indicated that she did her own research as well. She appeared at the hearing not looking like a lawyer. Let’s just say she didnot dress the part. In addition she was not prepared with the case law that I provided to her or the video evidence. In fact based on her recommendation that I contact my spouse during lunch the judge awarded my toddler overnight visitation twice a month with his father despite the overwhelming evidence that my husbands lifestyle would endanger my son. Grace Guo did nothing to protect my interests at all. Fifteen hundred dollars wasted. I could have stayed with the court appointed attorney.