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61 Client Reviews

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Showing 11 - 15 of 16 reviews | Communication Style

Posted by Mary | March 02, 2017 | Hired Attorney

Outstanding Service

After more than nine years on LTD, my insurance carrier terminated me without any warning or notice. I was devastated, and I honestly didn't realize that they could do this. To make matters worse, they called me at a most difficult time. My father, who was on Hospice, died the following day, in my... home. Not knowing where to turn for help, I did a Google search and found Justin Frankel. From the very first phone call, Justin put my mind at ease. He did not over-promise, but I felt reassured knowing that my case was in the hands of someone who was experienced and confident. Throughout the entire process, every step of the way, Justin and his assistant, Christina, communicated clearly to me and helped me navigate the LTD appeals process. They assisted me in gathering my medical records, statements from physicians, and my family. As I continued to see physicians and obtain tests to support my appeal, they provided helpful advice. My appeal was filed ahead of schedule and was thorough and comprehensive. Several weeks later, when my carrier requested an IME, Justin walked me through what to expect and helped me feel confident. Most importantly, I never once felt that I was alone in my fight against the big insurance company. Of course, the best part was receiving the phone call from Justin and Christina, informing me that we had won the appeal! That phone call was a celebration! They celebrated with me because they cared, and they were happy for such a positive outcome. I highly recommend Justin Frankel for representation in any matter concerning disability insurance. His knowledge, expertise and compassion make him an excellent choice.

Posted by Wayne | April 19, 2013

At the Top of the List

By way of perspective, I have worked very closely with at least 20 lawyers - some retained personally, others related to my business needs. A few of the lawyers were generalists and some had practice areas that were more narrowly defined. In the case of Mr. Frankel I sought an attorney who focused ...on private disability rights and benefits as I had quite unexpectedly become disabled. Further, it was clear to me that "going it alone" with the insurance carrier was not prudent with substantial money at state. I spoke to three lawyers who claimed to specialize in this practice area and Mr. Frankel was the only one of the three to convince me. As it turns out, he went way beyond my expectations. As a client I was treated as an individual, paperwork was completed successfully, and he continues to represent me -- all dealing, for example, are through Mr. Frankel. He is an excellent communicator whether in person, by phone or by email. Similarly, the office staff is pleasant and efficient. It is worth noting that, on at least one occasion, the insurance company attempted to find a way to reduce their obligation to pay. Mr. Frankel was on top of this and was able to get the carrier to decide in my favor. I would recommend, without reservation, Mr. Frankel to anyone needing legal advise and assistance related to private disability insurance benefits.

Posted by anonymous | April 12, 2013

Expert handling of our case!

We hired Justin Frankel to handle a partial disability claim on my husband's disability insurance policy. My husband suffers from mental illness and became unable to run his once very successful law practice. It was a very difficult and complicted process and our insurance agent recommended we cons...ult with Justin and not try to file the claim ourselves. We are so glad we did! Justin was able to recover income from years earlier when my husband first became ill. That lump sum and the monthly payment we still receive has absolutely saved our lives. I am still in touch with Justin on a monthly basis by email and he is always responsive and helpful. I would absolutely recommend Justin Frankel.

Posted by anonymous | April 12, 2013

A thorough, bright and caring attorney. Handled a dentist disability claim with exceptional knowledge and skill.

Mr Frankel helped me navigate a challenging professional disability claim. The most significant challenge is that insurance companies enjoy collecting premiums, but find every loophole to avoid a legitimate claim. They are armed with a team of attorneys that are difficult for the average person to ...litigate or even negotiate with. As a health care provider I had the good fortune to hire Mr Frankel to begin the claims process. His knowledge of the process in the health care industry is exceptional. With preplanning he was able to navigate a process that has every opportunity for denial. Most importantly he clearly explains the facts and does not talk in legalese so that you can understand the process. His thoroughness in preparation helps the process be more of a good chess game than a potential nightmare. It was clear that I was dealing with an expert on the matter that was most concerned about the process and not generating a fee. It was a challenging case due to the many details and substantial disability payments the insurance company was responsible for. He was able to get payments started within the month and have payments continue through the challenge process. The integrity and thoroughness of Mr. Frankel made the process more successful and with resulting minimal stress knowing that I hired the right person to challenge the proverbial insurance giant. In my almost 20 year health care career I have had the opportunity to work with and establish relationships with many attorneys. I can confidently say he is one of the best at his craft with exceptional integrity.

Posted by anonymous | April 11, 2013

excellent representative

I highly recommend Justin Frankel, without reservations. I discussed my situation with several firms prior to making my choice and I certainly made the correct decision with Mr. Frankel. Mr. Frankel is knowlegeable, thorough, and always available when needed. When needed, Justin consistently repli...ed quickly and personnaly, usually within a couple of hours, even when he was on vacation. Mr. Frankel handled my case personally. I was never contacted buy or handed off to some junior associate. I could not have ask for better representation during a very difficult time in my life. The outcome achieved could not have been more favorable.

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