Driving from New Jersey to Connecticut to visit a terminally ill friend , I got a speeding ticket in New York. I had already lost money taking time off work and paying for gas and tolls to drive through 3 states to see my friend just one last time before he passed. That was expensive enough, but we... all know speeding tickets ding your insurance 3 yrs on top of the ticket cost in states that share info. Who can afford that? But to take another days pay off plus gas and tolls to go out of state to court to try to fight a ticket that I likely wouldn't win cause I don't have much familiarity with tickets... how was that anything but more expense with little chance of it even being useful? Either of those choices just dug me deeper financially. I needed help. I saw good reviews for Michael Palumbo and decided to contact the office. Mairead Twohig and I corresponded via email and Mr. Palumbo himself answered my call, my questions, and my concerns. From the way he spoke I could tell he was very experienced with tickets like mine so I felt confident that although another law office might be able to do as well, it was unlikely anyone knew more and could do better . I also liked his polite, straightforward manner and his honesty about reasonable expectations. And although he must have to explain the same things over and over to new clients, he was still patient with my questions and careful to explain things while staying mindful of time. We're all trying to cram 28 hrs into 24. I sent in the necessary documents and payment feeling that I had made a good choice and I prepared to wait however long it took for the final outcome. Only a couple months later I received a letter... I had to keep reading it over and over cause it wouldn't sink in... DISMISSED! :) They got my ticket dismissed! Holy Moly! No fine, No insurance increase, no time off work, no paying any gas and tolls, no driving to another state to court. I said it once- Its possible there's another law office that can do as well, but there's probably not one that can do better. :) Experience counts. And their experience counted for me. When I needed help, Palumbo and Associates Saved the Day! :)

I consulted with this attorney based on a a speeding ticket for allegedly going "approximately 65 mph in a posted 35 mph zone". The officer made a visual estimation and noted on the ticket that the speed was approximately 65 mph. The officer also candidly admitted at the traffic stop that he could no...t confirm his visual speed estimate with a radar because he did not have one in the vehicle that he was driving. So, the only evidence was the officer making a visual estimate of the speed with nothing to confirm or corroborate it. I asked Mr. Palumbo during the consultation with him whether I should defend the case or try to reach some type of resolution since it was essentially the cop's uncorroborated visual estimation versus my denial, and Mr. Palumbo stated, verbatim, "I don’t have time to answer theoretical hypothetical questions. The lawyer you hire will answer all of your questions." It was a WASTE OF TIME consulting with an attorney who flatly says to potential clients that he "dont have time to answer theoretical hypothetical questions." This demonstrates only that he wouldn't even have time to represent the client and would essentially be taking their money. Mr. Palumbo is NOT the attorney to retain for speeding and traffic tickets, his advertisement of what he can do for you is not only laughable but a complete joke if not an outright misrepresentation.

TL:DR - Law firm is significantly more expensive than other firms, service is no better/actually worse imo, license almost suspended cause Michael's office was negligent. I hired Michael Palumbo's firm to handle a ticket I received in which an officer stated I was texting while driving because I "...was looking down". I received the ticket back in 2016. I honestly regret the decision of working with this firm. I'm all too familiar with traffic lawyers, as I did a lot of stupid things when I was younger. A lawyer I've used in the past was on vacation when I needed to get this ticket handled, so I had to look for someone else. Based on the stellar reviews I read online about Mr. Palumbo's firm, I decided to give him a call. While this was 2 years ago, I remember most of that initial phone call. I was blown away that Michael wanted $500+ to fight this ticket. However, Michael sold himself on premium service, years of knowledge, and the like. He told me they would delay this thing to the point where points would expire, etc. He was a pretty good salesmen and I was in a rush to get this handled before my license was suspended so I hired Michael. Before I continue, Michael did not offer me "guarantees" of an outcome and I know no lawyer can win 100% of their cases. However, if you speak to Michael, you'll see he's a pretty good salesmen and is able to reassure you he'll get a favorable outcome by the way he speaks and uses his words. Here is where the "premium service" comes into play. I moved to Florida in 2017. I contacted Michael's office TWICE via phone and email for them to update my records. I received an email back saying everything was updated and I was good. Well, Michael lost my case. I found out because mail forwarding sent me the letter he sent to the wrong address almost a month later. I have to pay a fine, and had mail forwarding failed for some reason (as it has in the past), my license could've been suspended. Absolutely unacceptable. I reached out to Michael. I asked why I wasn't contacted, and what happened at the trial. I received an email from a secretary or assistant with a GENERIC document that stated possible outcomes, why I may be upset, etc. Michael came back at me saying he called multiple times and my number was disconnected, how can he get me if the phone is disconnected? I sent him the emails in which I contacted his office about all the info changes, etc. His tune quickly changed. He admitted their mistakes, told me that the employee was suspended without pay, and he will better himself in the future. Unfortunately, he's bettering his business at my expense. I have used lawyers at a fraction of the cost in the past who have better communication and professionalism. In my opinion, this office is not worth the "premium" cost and I would not recommend them in the future.