TL:DR - Law firm is significantly more expensive than other firms, service is no better/actually worse imo, license almost suspended cause Michael's office was negligent. I hired Michael Palumbo's firm to handle a ticket I received in which an officer stated I was texting while driving because I "...was looking down". I received the ticket back in 2016. I honestly regret the decision of working with this firm. I'm all too familiar with traffic lawyers, as I did a lot of stupid things when I was younger. A lawyer I've used in the past was on vacation when I needed to get this ticket handled, so I had to look for someone else. Based on the stellar reviews I read online about Mr. Palumbo's firm, I decided to give him a call. While this was 2 years ago, I remember most of that initial phone call. I was blown away that Michael wanted $500+ to fight this ticket. However, Michael sold himself on premium service, years of knowledge, and the like. He told me they would delay this thing to the point where points would expire, etc. He was a pretty good salesmen and I was in a rush to get this handled before my license was suspended so I hired Michael. Before I continue, Michael did not offer me "guarantees" of an outcome and I know no lawyer can win 100% of their cases. However, if you speak to Michael, you'll see he's a pretty good salesmen and is able to reassure you he'll get a favorable outcome by the way he speaks and uses his words. Here is where the "premium service" comes into play. I moved to Florida in 2017. I contacted Michael's office TWICE via phone and email for them to update my records. I received an email back saying everything was updated and I was good. Well, Michael lost my case. I found out because mail forwarding sent me the letter he sent to the wrong address almost a month later. I have to pay a fine, and had mail forwarding failed for some reason (as it has in the past), my license could've been suspended. Absolutely unacceptable. I reached out to Michael. I asked why I wasn't contacted, and what happened at the trial. I received an email from a secretary or assistant with a GENERIC document that stated possible outcomes, why I may be upset, etc. Michael came back at me saying he called multiple times and my number was disconnected, how can he get me if the phone is disconnected? I sent him the emails in which I contacted his office about all the info changes, etc. His tune quickly changed. He admitted their mistakes, told me that the employee was suspended without pay, and he will better himself in the future. Unfortunately, he's bettering his business at my expense. I have used lawyers at a fraction of the cost in the past who have better communication and professionalism. In my opinion, this office is not worth the "premium" cost and I would not recommend them in the future.

Hiring Mike and the gang was the best decision. I was wary at first due to the high cost, especially when compared to some other lawyers, but it was 100% worth it. I had two moving violations in one traffic stop, a total of 9 points, which would have led to the suspension of my license. I needed to g...et the tickets down to 0 points to avoid this, which seemed highly unlikely. Mike and I went over all the details in one phone call. He was the only lawyer I spoke to that was confident he could win this for me. The day after my court date I received an email stating one ticket had been dismissed, and one was reduced from 6 points to 0, replaced by a littering ticket. This was a great alternative to a 9 point hit on my record, a one-month suspension, and years of spiked insurance rates. The cost is worth what you receive, and I recommend to anyone who needs help in a tough situation.