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647 Client Reviews

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Showing 56 - 60 of 127 reviews | Professionalism

Posted by Said | May 10, 2017 | Hired Attorney

Great Lawyer, customer service could use some work

I retained Palumbo & Associates to handle a VTL 1172 (Failure to stop at a stop sign) violation in TVB Queens around September, 2016. Mr. Palumbo came up as a leader in the industry and was one of 4 phone calls I made to retain counsel for this matter. Despite having the highest retainer fee of all... the attorneys that I contacted on that date, I decided to retain him because he was the only one who spoke to me at length about my case, and responded to my concerns about specific intricacies of my situation prior to retainer execution. It was very clear that he is not only knowledgeable in this area of law, but a zealous advocate for his clients. It should be noted that Mr. Palumbo, in my opinion, comes off aggressive to the point of discomfort. I have had two phone calls with the man and he was speaking/yelling at full volume on both occasions. Further, when I contacted his offices at a later date with concerns about my case adjournment, the staff that I dealt with was dismissive and condescending. I am happy to recommend Mr. Palumbo based on his legal acumen, but would caution those who are more timid in asserting themselves against the overbearing nature of his practice.

Michael Palumbo

Replied last May 10, 2017

My office speaks to dozens of people a day. We handle a high volume of calls. As such, it is impossible for me to address the specifics of this reviewers criticisms. When you call my office if you believe a staff member is coming off as rude or dismissive the thing to do at that time is have me take the call or leave a message for me so that I can immediately address it. If I am talking to you and you believe that I am being rude the time to address it is at that time. One thing that is correct, which is the most germane, is that we are the leader in traffic ticket defense. My staff and I are knowledgeable and defend our clients with aggression, passion, and zeal. Which is what you want in a lawyer. If you or anyone you know gets a traffic ticket don't hesitate call us at once. We have a 24 / 7 answering service. We can be reached at 914-500- 8929, or via e-mail to Traffic@MPalumboLaw.com. In fact, the easiest way to reach us is to scan and e-mail or fax to us at 914-777-2999 the ticket with your contact info (phone and e-mail address) and we will promptly contact you.

Posted by anonymous | March 21, 2017 | Hired Attorney

Incredibly responsive team, very organized - get results.

Someone from the firm called me back within 30 minutes (on a weekend). It was evident as Mike walked me through the process that he and his team knew exactly what they were doing. After they were hired, they literally took care of everything - and got a great outcome.

Posted by EMILIO | March 19, 2017 | Hired Attorney

SPEEDING TICKET

NEVER HAD SUCH A DIRECT AND PROFESSIONAL EXPERIENCE AS WITH MR.PALUMBO. HE EXPLAINED THE PROCESS AND PROCEEDED TO REPRESENT ME IN COURT . HE WAS ABLE TO SETTLE MY SPEEDING TICKET 88 on 55 (an 8 point penalty) to a dismissal, WITH NO POINTS AND NO FINE . IAM WITHOUT WORDS. I SAVED PRECIOUS TIME , PO...INTS AGAINST MY LICENSE AND MONEY . THANK YOU MR. PALUMBO

Posted by L. Richard | March 03, 2017 | Hired Attorney

Underpromises and overdelivers!

Michael J. Palumbo and his staff are in the words of Tina Turner "simply the best". Responsive, thorough, effective representation. They get the job done!

Posted by anonymous | February 20, 2017 | Hired Attorney

Can't thank them enough!

Was ticketed on the Triborough Bridge for doing "61" minding my own business in the flow of traffic. Seems 61 is the magic number because they double your fine and points. Decided to look into having an attorney handle this and left a message for Mike very early on a Sunday morning. He called back wi...thin minutes and gave me a no nonsense explanation of how his firm would handle this with no promises but a good feeling that the fine and points would at least be reduced. Decided the fee was worth it since it would cost me more to take off from work and, really, what do I know about how to best fight this? Plus the aggravation and stress of going to court! Can't begin to thank Mike and his team enough for how this was handled. I had to do virtually nothing in the process. His team tracked the ticket and court date, pushed the trial date for over 18 months so that the points wouldn't appear even if I lost, kept in contact with me appropriately, and were absolutely professional every step of the way. Best of all, the ticket was completely dismissed with no fine and points as though it never took place! Not sure how they did it, but the best result I could have imagined. Very impressed and very appreciative!!!

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