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4.8 /5.0

647 Client Reviews

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Showing 46 - 50 of 132 reviews | Responsiveness

Posted by Said | May 10, 2017 | Hired Attorney

Great Lawyer, customer service could use some work

I retained Palumbo & Associates to handle a VTL 1172 (Failure to stop at a stop sign) violation in TVB Queens around September, 2016. Mr. Palumbo came up as a leader in the industry and was one of 4 phone calls I made to retain counsel for this matter. Despite having the highest retainer fee of all... the attorneys that I contacted on that date, I decided to retain him because he was the only one who spoke to me at length about my case, and responded to my concerns about specific intricacies of my situation prior to retainer execution. It was very clear that he is not only knowledgeable in this area of law, but a zealous advocate for his clients. It should be noted that Mr. Palumbo, in my opinion, comes off aggressive to the point of discomfort. I have had two phone calls with the man and he was speaking/yelling at full volume on both occasions. Further, when I contacted his offices at a later date with concerns about my case adjournment, the staff that I dealt with was dismissive and condescending. I am happy to recommend Mr. Palumbo based on his legal acumen, but would caution those who are more timid in asserting themselves against the overbearing nature of his practice.

Michael Palumbo

Replied last May 10, 2017

My office speaks to dozens of people a day. We handle a high volume of calls. As such, it is impossible for me to address the specifics of this reviewers criticisms. When you call my office if you believe a staff member is coming off as rude or dismissive the thing to do at that time is have me take the call or leave a message for me so that I can immediately address it. If I am talking to you and you believe that I am being rude the time to address it is at that time. One thing that is correct, which is the most germane, is that we are the leader in traffic ticket defense. My staff and I are knowledgeable and defend our clients with aggression, passion, and zeal. Which is what you want in a lawyer. If you or anyone you know gets a traffic ticket don't hesitate call us at once. We have a 24 / 7 answering service. We can be reached at 914-500- 8929, or via e-mail to Traffic@MPalumboLaw.com. In fact, the easiest way to reach us is to scan and e-mail or fax to us at 914-777-2999 the ticket with your contact info (phone and e-mail address) and we will promptly contact you.

Posted by Michelle | April 11, 2017 | Hired Attorney

Awesome service!!!

Mr Palumbo is a great thorough attorney. He turned my 6 point speeding violation into a parking ticket And gave me updates all along the way. He was easily accessible and quick to reply in every manner and was willing to answer any questions! Thank you Mr Palumbo!

Posted by anonymous | March 21, 2017 | Hired Attorney

Incredibly responsive team, very organized - get results.

Someone from the firm called me back within 30 minutes (on a weekend). It was evident as Mike walked me through the process that he and his team knew exactly what they were doing. After they were hired, they literally took care of everything - and got a great outcome.

Posted by anonymous | March 03, 2017 | Hired Attorney

Incredible! Wonderful team and experience!

I was charged with 14 points and in danger of losing my license, which was extremely important for my livelihood! Within an hour of receiving my case, Michael Palumbo contacted me directly for a free consultation. I knew right away that this was the firm to handle my case. He and Ron Ritz worked v...ery hard. They were very concise and thorough in explaining the whole process of what I had to do. They also eased my anxiety several times over. As a result of their efforts, all charges were dismissed! It's as if the entire incident never happened! What a relief! Their price is steep, but I promise you that it is worth every penny and they will get you results!

Posted by L. Richard | March 03, 2017 | Hired Attorney

Underpromises and overdelivers!

Michael J. Palumbo and his staff are in the words of Tina Turner "simply the best". Responsive, thorough, effective representation. They get the job done!

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