I was very satisfied with the services provided by Mr. Palumbo to resolve my case with a plea from the charge of a 2-point unsafe starting to the reduced charge of a 0-point parking ticket. I consulted with Mr. Palumbo via email about my case after his services were recommended to me by a family memb...er. I then hired him to assist me in resolving my ticket I received following an accident. He guided me throughout the entire process, and promptly answered any questions I had along the way. Since I was not able to appear in court on my court date, Mr. Palumbo would have sent out a member of his team to appear in court for me. I did not end up needing this convenient service after my ticket was reduced to a parking ticket. I also had to complete a defensive driving course to resolve my case. Mr. Palumbo graciously provided a link to a fully online course. This was great because I was able to complete the course at home and take breaks between sections. He made it so much easier for me considering this was the first time I received a ticket that could put points on my license. I was so relieved to not deal with points on my license and a huge uptick in my car insurance bill. I would recommend Mr. Palumbo's services to anyone!