5.0 stars 24 totalReview Susan Crumiller
Posted by Adam
Working with Susan was a breath of fresh air in the foreign world of legal litigation. Her competence and legal expertise were only rivaled by her kindness. From the moment of my initial consultation, Susan was compassionate and eager to provide worthwhile guidance, all while easing my anxieties about initiating legal proceedings. Not only did she prove herself a fierce adversary in interactions with the opposing party, but she remained attentive to my unique concerns throughout the process. She provided continual support and made recommendations, and she deferred to my wishes rather than pushing her own agenda. I cannot say enough positive words about Susan and wholeheartedly recommend her to anyone looking for a skilled and considerate tenants' rights attorney.
Posted by anonymous
Susan did an excellent job with my landlord dispute for a commercial space in Brooklyn. I am the second generation owner of a family-run business where I oversee all day to day operations, and my time is very valuable. I told Susan I needed her to handle everything for my case for me so that I could focus my time on running my business. She took care of the case perfectly and I was very happy with the outcome. She clearly knows how to manage the system very well and is very well respected. I highly recommend her services.
Posted by Tania
Susan helped me with very stressful situation with my landlord, with total ease and focus. She immediately knew how to assist me, and how to respond to a deadline based request. I cannot emphasize how much Susan helped and and eased the stressful situation I was undergoing. She also was able to get me some monetary award (damages) for false accusations by my landlord.
Posted by Kalisha
Susan helped me during a difficult time - I was living in an expensive NYC high rise and had a repair issue with my huge, institutional landlord. Susan not only took care of the problem while avoiding court, she walked me through each step, ensured that I knew what was going on and what I should be doing, and that the resolution was both timely and satisfactory.
I recommend Susan regularly to colleagues and friends - she's amazing!
Posted by John
Susan is an exceptionally talented lawyer. I hired Susan to represent me in a lawsuit and she exceeded my expectations in every respect. Susan knows the law and, perhaps more importantly, she knows how to advocate for her clients. She zealously argued my case at every step, consistently taking exactly the right approach. Her wise counsel was greatly appreciated.
Posted by Leah Smith
I'm so happy Avvo connected me with Susan. She did great work for me, is a thoughtful listener, and a strong advocate. I really appreciate how she went above and beyond to make sure that her work for me was cost-effective and solid. She worked hard for my case and spoke for me with a passionate understanding of how I felt about the case, but also made sure that my money was well spent. She was actually able to save me quite a bit by being frugal and thoughtful about the case and its requirements. This is a lawyer who really cares about both you and your case, and will honestly do her best for you. I highly recommend Susan and her firm.
Posted by Lynne
Susan has advised me in a variety of matters: a landlord buyout, apartment succession rights, and a shared meter condition. Most recently, she guided me on the best way to vacate the rent stabilized apartment I'd lived in for ages. Without Susan, I would never have known there was a right way to do that, but in fact, there was, and it saved me a world of frustration in court a month later.
In all these matters, Susan explained not just the letter of the law but also offered the sort of practical, honest, even caring, advice I needed to be confident I was making the right decision—even when that advice meant less business for her and not more. I never for a moment wondered if she had my best interests at heart. She's also incredibly efficient in the way she thinks and acts, which in a profession where time is literally money, could not be more valuable.
As most who have interacted with the owners of our homes in NYC know, it's easy to feel at best under-informed and at worst utterly powerless. Susan is truly evening the playing field on behalf of individuals like us, and I'm wiser because of my experiences with her, and grateful to have had her on my side.
Posted by Ronald
Susan was instrumental for helping my family resolve an issue with our landlord on a rent stabilized apartment that I have lived in for 26 years. After consulting several attorneys, Susan seemed like the best choice for my landlord-tenant situation. Her services exceeded my expectations, as she was knowledgeable and always responsive to my questions throughout the entire process. Ultimately, Susan helped us reach a settlement with our landlord that was beyond what we thought we would be able to receive, given our dire circumstances. From the minute we first met Susan for our consultation, she was extremely professional and always had our best interest in mind.
Posted by Michael Quinn
Susan is an amazing attorney. I used her for a landlord-tenant issue. She exceeded my expectations. She was completely fair with billing and has a really diligent practice. I cannot recommend her enough. She is one of the best in the New York City!
Posted by Mareena
I hired Susan Crumiller to manage my negotiations with my landlord with regards to a buyout. After having lived in my rent stabilized apartment since 1991 and the landlord harassing me for a 4th time since I have been living there with yet another +a frivolous court case which had no substance and was a total lie, I told my lawyer that I wanted to get out of the apartment and to negotiate a buyout. Susan was very diligent, efficient and a tough negotiator. Susan kept me abreast of the negotiations every step of the way and also advised me when it was a good time to press hard and when it was a good time to agree to certain concessions. The negotiation started around May of 2015 and was finalized by September 2015 with a signed agreement. Not only did Susan manage to wrap up things quickly and negotiate well on my behalf, she also followed through all the way until I got my security deposit back as well as the court letter saying that the case the landlord had against was dismissed. Without hesitation, I would hire Susan again if I ever needed her services again. The most important aspect of my relationship with Susan was that she was always available to answer any concerns, questions, issues that I had and always gave me sound advise. In the end all of that paid off to my benefit.