Posted by anonymous
Selling a home can be an anxiety inducing process, but Jean's clear communication and warm, friendly tone helped put us at ease as she walked us through the process. It was scary how fast she responded to my emails! Jean was a breath of fresh air.
Posted by Alanna
I first worked with Ms. Chou a few years ago when she assisted me in my purchase of a NYC co-op as a first time apartment buyer and this time worked with her in the selling of my home on Long Island. Ms. Chou was smart, insightful and helpful throughout the process and I trusted her to give me good advice as a first time seller. Even under pressure at the closing Ms. Chou was calm, tactful, strategic and instrumental in getting the final deal done. I absolutely recommend Ms. Chou and certainly hope to work with her again in the future.
Posted by Cindy
Jean is the best lawyer I have worked with. She is very professional about her work. Jean listens to what you have to say and she responses any of your concerns. She is very attentive and well educated in her field.
Posted by Brian
I retained Jean to handle the sale of my co-op. The apartment took a while to find a buyer and Jean periodically checked in to see how matters were progressing. When an offer finally was accepted she was ready to go right away and worked hard to get the contract signed ASAP. The buyer's attorney was lax and not motivated and Jean made sure the deal was completed promptly. She explained the contract in detail to me and ensured my right were protected. When it came time for the closing she provided an excellent sheet detailing the money I would be receiving and the money to be paid out. At the closing she made me feel comfortable the whole time with what I was signing. Also she worked hard to ensure I paid the lowest possible fees for UCC filings.
What I liked best about working with Jean was that she always kept in communication with me about what was going on. She replied to my emails very promptly and I never felt like I was in the dark about my deal. I would use her again in a moment.
Posted by Kimia
It's hard to exaggerate just how wonderful Jean is.
My husband and I recently purchased our first home, and quite frankly had little idea of what we were doing, or what to expect. New York real estate is a nightmare to navigate, especially when buying into a co-op (which we did). Even during the most stressful times, Jean was excellent, level-headed, and hugely helpful.
She was incredibly patient with our inexperience, and went above and beyond the call of duty to get us to our closing. We simply could not have done this without her.
It is with great pleasure that recommend her, and look so forward to working with her again in the future.
Posted by anonymous
Jean was excellent to work with. I am a first-time home buyer and had a lot of questions about the overall process. She happily answered all of my questions and was quick to respond. She met with me several times to go over all of the required documentation, and she was very responsive to my thoughts on the contracts we drafted and signed.
Posted by Jeff
I've used other attorneys in the past, but Jean's professionalism and follow-through with great documentation (e.g., checklists, summaries, and closing statements) sets her above all others. One minor inaccuracy by an assistant was quickly resolved, and she stayed on top of my bank when they were slow to respond. Jean's great personality helps her build strong relationships with other parties to the transaction - something that came in handy when dealing with sponsors, banks, and other attorneys. Most importantly, as one who values thorough processes, good record-keeping, and going paperless, I greatly appreciated Jean's ability to provide digital copies of everything. Good work, Jean!
Posted by Steven
We used Jean for two different real estate transactions in the past year. The first one fell through while in contract for contractually acceptable reasons but the seller became very difficult, unresponsive, and unwilling to return the down payment. We came to rely on Jean for guidance as we sued to retrieve our down payment. The process was tricky, stressful, and confusing. Jean was patient with us at all times, and gave clear advice. Her diligent follow through and organization skills were instrumental in us finally receiving the down payment in full without resorting to court.
Jean then helped us with our next transaction which was to purchase a place that was being renovated. This was yet another sale that was not straightforward, but Jean showed great understanding of what this contract needed and fought for us the entire way.
Our interactions with Jean were so positive we fully plan on inviting her to our house warming party!
Posted by Keith
Jean is extraordinary. It is inconceivable to me that there is any better choice than Jean.
From the start, Jean was clear, concise, and proactive. Whenever I wanted to discuss something, she was highly responsive and patient. She also provided thorough counsel. When I ran into difficulties with a slow-moving condo board, she didn't miss a beat, stepped up and coached me while also coordinating with my real estate agent, and went way beyond what I had any right to expect.
Though I've sold and bought properties before, I'm no expert. With Jean's advice and coaching, though, I understood everything and had what I needed to make good decisions--on legal matters and beyond.
As most high performers are, Jean is also backed by an excellent team. Just like Jean, they are both friendly and extremely professional. Also like Jean, they are proactive and keep every commitment. I didn't have to worry about anything.
In my lifetime, I've had now four closings. I know the difference between adequate and excellent. Jean is excellent.
Posted by Daniela
This is the second time I worked with Jean. As before, it has been a terrific experience, and I will definitely work with her in the future. Throughout the process, I always knew I am in good hands, and that I could have complete peace of mind that things are taken care of by her in the most professional and trustworthy way. She always has my best interest in mind and works relentlessly to represent me the best possible way.