Overall Rating
This is an aggregated review score of Avvo and Lawyers.com reviews.
This is an aggregated review score of Avvo and Lawyers.com reviews.
4.8 /5.0
138 Client Reviews
Showing 46 - 48 of 48 reviews | Communication Style
Posted by Henry | May 08, 2017 | Hired Attorney
I'm discussed
When first hired them I was treated like oh it's all about you getting well and we will handle everything else we will stay in contact with you biweekly that all lasted for a month or to then I would call wait a few days for reply then I was promised oh we should be getting the max the policy pays wo...
Hi Henry, Thank you for leaving a review expressing your unhappiness. I'm sorry that we have fallen short of providing you with the information you need so you can understand the process and what has been happening on your injury case. When you recovered from your injuries, we sent a settlement demand package to the insurance company within 45 days. The insurance company formed the opinion that, due to the small amount of damage to your vehicle, that you could not have been injured. We spent the next 2.5 months trying to convince the insurance company to extend a settlement offer. When we received one on March 13th, we let you know that the offer, while small, was still an offer. We explained that we were having a settlement conference with the insurance company in May. We also explained that we were going to send a letter to the insurance company accusing it of acting in bad faith by extending a settlement offer as low as it did. We sent the letter, received a response, and attended the settlement conference. Unfortunately, these efforts did not result in an increased offer. As such, the only choice is to file a lawsuit against the person that caused the crash. Before we file a lawsuit for any client, we ask the client to come in to the office to meet with us. Because of the time and effort that goes into litigating a case, we need to be sure that the client is going to come to necessary appointments before we make that committment. It is for this reason that we asked you to come and meet with the attorney that will be working with me on your injury case. Only once we have had this meeting will we file the lawsuit. I'm sorry this was not explained clearly to you. I will make sure we work on it so that we can do better in the future. It has not been a year since your crash and we are aggressively moving this case forward as we would with any client who has been injured. Please make an appointment to come into the office so we can handle this for you. The sooner we meet with you, the sooner we can file the lawsuit and continue fighting the insurance company. Of course, as you know, if you would like to speak with me personally, you can call me at 617-523-4357 x 107.
Posted by mark | July 27, 2015
afraid to go to trail
Jason said all the right things at first. I even fell for that "you worry about getting better" line. in the end ,the days leading up to trail all he did was beg and plead me to take the offer. He even had 2 other Attorneys try to get me to accept the offer. I reminded him that the other van hit me, ...
Dear Mark, I apologize in advance, as I am not sure who you are. I have gone through a list of clients that have, or have recently had, a trial date, and I cannot find anyone named Mark for many years. That being said, I do not take your review lightly. We are always trying to give the best advice to our clients with the hope, and expectation, that we will be able to get them well compensated to everything they have had to experience due to no fault of their own. Hopefully, you received the medical care that you need in order to fully recover from the effects of the collision, whether it was with one of the doctors that I have recommended based on my clients' feedback, or someone else. Equally important, please understand that one who drives without a license is not necessarily responsible for causing the crash. If you were stopped in car without a license and got rear ended, that would not make you responsible for causing the crash. In cases where it is not clear who is at fault for the crash, often it makes more sense to settle the case than go to trial. As the person bringing the claim, it is up to us to prove that the other person's negligence caused your need for surgical fusion. If we cannot prove this, then we would lose at trial and you would receive no money. We are hired to give advice to our clients. It is our job to be honest and truthful with our clients, even if they need to hear an opinion that the client does not like. It does not do anyone any good for a lawyer to lie to their client about anything, especially about the likelihood of success at trial. I do not know how your case resolved, but I hope you were able to go to trial and win. I probably would have heard if that had happened. Unfortunately, I have no recollection of telling any client with a trial date 4 days away to hire another attorney. I wish I did. I am sorry that we let you down and I hope you had more success somewhere else.
Posted by Patricia | June 07, 2012
Do not hire this lawyer
This lawyer never did anything on our case. He wait a YEAR to even pick it up. He advised my daughter not to make a statement to our insurance company thus making our insurance find in favor of the other client. After following all his own advise he says "I can't help you now because your insuranc...
Patricia, I am sorry that you feel like you do. I take client reviews and clients' happiness with my services very seriously. Unfortunately, much of what you say is incorrect, as I started working on the case the moment I was retained, 4 days after the accident. When your daughter moved from Boston to Texas she failed to maintain contact with our office, often changing email addresses and mailing addresses without notifying us. Nonetheless, we continued to attempt to contact her. We provide a guarantee that phone calls will be returned within 24 hours. If your daughter called, she never left a message. We were actively trying to speak with her for the better part of one year. Additionally, providing a statement to an insurance company is never in one's best interest as the more statements in existence creates the potential for the other side to exploit even the smallest inconsistency at a deposition or trial. Finally, we never said that we could not help your daughter and have always been willing to litigate the case on her behalf. We are a litigation firm, consistently filing lawsuits for our clients to fight against the insurance companies. Unfortunately, when I asked your daughter for some assurance that she would return to Boston from Texas in order to participate in her case, she refused to do so. I cannot litigate her case without her. Given her past history of being uncooperative and uncommunicative, and the fact that she lives in Texas and has no intention to return to Massachusetts, there is no way we would be successful in a lawsuit without her. Since I have spent numerous hours on her case and have spent money out of my own pocket on her case related expenses, I would have preferred to have a willing client to work with. If you would like to discuss this furher, I welcome a conversation with you or your daughter. If not, I wish you both the best of luck.