I consulted and retained Attorney Kevin Crick to provide guidance after my credit scores dropped from 810 to 689. I’m a banking customer with a large green lettered bank. This unfolded when a transfer in their banking up didn’t process completely because of their faulty app and ACH transfer delays. ...It was a low balance of $210.00. The bank reduced my credit like from $23,000 to $300.00 the dramatic impact following their action triggered my $18,000 line with another bank to be closed. At all times I’ve never been late and have maintained an excellent credit history even during the pandemic. Kevin took the time and was very transparent about options to advocate for me, send a demand letter and make attempts to resolve this matter and if needed file suit. He also was very honest and expressed possible dead ends we could face. This honestly made me trust him from the moment we spoke and his kind, patient disposition made my anxiety reduced. We pursued a demand letter and placed the bank on the spot to see if they would do the right thing. It was shameful on their end as a trustee my family had over 220k liquid in their bank. My credit line was restored back to its original line with out a credit pull, the late payment was credited and the payment was back dated by the bank. As a first responder who worked tirelessly through COVID for a fire service that operates their own ambulances, took care of two sick parents and then fell sick myself. I am very grateful to have had his help against this bank that contradicted there opinion on fair reporting to the bureau by their post dates and restorations. I appreciate all efforts made by Attorney Crick and will certainly lean on him again shall I have any credit or legal needs. If your taking the time to read this there is a true advocate lawyer available and that is Kevin Crick. Sincerely John