Thank you Kevin with your quick response in regards to our contractor we hired for my septic system over a year ago and still has not been done even though I paid him a lot of money Your advise to send the demand letter as well as fill out a complaint with the Better Business Bureau was very helpfu...l.

I have been having issues with a company that sold me electronic devices. I read online about my consumer rights. I was a bit hesitant, as I had never contacted a lawyer before. I sent an inquiry through the Rights Protection Law Group website webchat very early on Saturday morning, and Kevin called ...me in the evening of the next business day, Monday, which was consistent with the callback preference I provided. He started the conversation by confirming the information I had provided about my situation in the webchat. He asked me specific questions, was very informative, and told me exactly what I needed to know, whether in my favor or not. After our brief conversation, he gave his opinion on the situation, whether or not he was able to help, and offered multiple options for the next steps I could take with his company as well as options I have elsewhere. He also emailed me links to the relevant government websites for consumer complaints and next steps in the process. 5 of the lines of text in the email were very helpful follow-up to our conversation. The other 5 lines in the email were regarding providing this review. This review was optional. I thought it might help someone else with what to expect. The call only lasted 6 minutes, but all my questions were answered, so there was no need for a longer call. He was patient with me and did an excellent job communicating quickly and efficiently without me feeling too rushed. I'm really glad he called because I got more value from the free consultation than I was expecting. I would consider the experience to be pleasant overall.

I spoke with Attorney Crick after I purchased a vehicle that did not pass inspection. The seller did not want to give me a refund required by the Lemon Law in Massachusetts. I felt humiliated after this purchase! Attorney Crick was kind and supportive and provided valuable advice in having the veh...icle thoroughly checked by an independent, reputable dealership (with photographs, reports, etc.) This advice helped me receive a full refund from a reluctant seller!

Received a call back the same day. Explained my dilemma ( movers who lowballed quote/ still have not received delivery after 30+ days etc) Kevin gave sound advice on who to contact and the options available to try to resolve the problem and report the companies involved to the proper Consumer Protect...ion Agencies.