On August 28, 2020, my friend Yves-Alain and I went to a used car dealer and bought a 2015 Nissan Sentra SV for approximately $ 7,000.00, which I financed through Service Credit Union of NH. On August 31, 2020, the car started giving me problems. First, the AC stopped working. I called the dealer and... explained to them that the AC does not work. They did not play much attention to what I was saying. Then I took the car to a mechanic shop and found out that the AC did not have any leak. The mechanic shop put some gas in it, and the AC worked for another day. I was charged $ 80.00 for that service. The next day, the AC stopped working again. I called the dealer again and explained to them the situation. Once again, they downplayed my request. The next day, the front passenger brake stopped working. Once again, I called the dealer and told them this time around that I can not keep a car that I just bought with so many problems. I brought the car back to them on Friday, September 4, 2020. I was told that there were no mechanics available. However, the dealer did not want to keep the car because it was a long weekend (Labor day weekend). Therefore, I went back with the car. On Tuesday, September 8, 2020. I brought the car back to them with the intention to leave it into their hands because at that point I was getting frustrated with them. I told them to keep their car and give me my money back. I called the Whitman Police Department to witness me returning the car to the dealer. On September 10, 2020, I received an email saying that the car was ready to be picked up. I really did not want to go and pick the car up, but after talking to some people and a law firm, I went and got the car. However, upon leaving the dealer, the car started running awkwardly. I took it to Boch Nissan Car Dealership in Norwood for thorough inspection. The car miserably failed the inspection. On September 12, 2020, after paying $ 175.00, I got the car from the Nissan Car Dealership, and I called the used car dealer and explained to them that the car has failed the inspection. The diagnostic revealed that the car has a major transmission problem, which will cost me $ 4,600.00 to fix it. I took the car back to the used car dealer. With my beautiful wife by my side, the car stopped in the middle of the road with us. Once again, I called them and explained to them that the car has stopped in the middle of the road with us. I was told that they do not have any town company. Therefore, I called a town company and paid $125.00 to tow the car to the used car dealer. I left the car in their hands to fix.

4 months of nothing but issues after purchasing brand new RV. I was looking to find out what if any rights we may have. Kevin replied to my email next day & we talked this afternoon. He listened to our issues, was empathetic to our on going problems & informed me of my rights & what my next steps w...ould be.

I had found a car at a local major dealer for a great price. Called the dealer and, set drive appointment , current listed price went up on vehicle over night and has gone up $7,000 since making offer to purchase. Kevin's call back was immediate , explaining how to approach the dealer. Will hire Ke...vin. Highly recommend Kevin and the company !