Thanks for the reply Normal Stiteler. You are correct about the 10 year requirement for providers to keep any/all records. However, since I have been a patient for only 3 years, I am well covered by the limitations of the statute. The irony of it is that I have better records than the ones they provided on my first request. I have two friends in the same boat that I am in. Recently one of my friends was prescribed a medicine that is not effective for him because his records failed to indicate that he was resistant. How long is it going to take before someone gets killed with this kind of haphazard record-keeping? Is that what it's going to take to get this resolved?