Yes. The cost of such a blanket license is insignificant in amount to a credit union. If it doesn't have one already, a letter from ASCAP will almost certainly result in one, so this is pretty much a non-starter question.
I am shocked that the employees, who may not know license status, would be saying things like that to a customer.
Employees criticizing and/or questioning their employer is hardly shocking. , unions make that a daily event, often with justification, sometimes without.
True. I suppose my point is regarding values. Behavior like that would not be tolerated in my office. Maybe "offended" is a better word than shocked.
Agreed. Sabotage and a loose mouth have no place in a lawyer's office where confidentiality and loyalty are crucial.