1
Document the Problems
Take pictures and videos of everything to show the problem areas. Make copies of your contract and communications with the contractor regarding the problem.
2
Complain to the Contractor's State License Board
File a complaint with the Contractor's State License Board. The website is http://www.cslb.ca.gov/Consumers/FilingAComplaint/
3
Complain to the Bonding Company
Every licensed contractor in California must have a surety bond. Send a demand letter to the bonding company with items from Step 1. The bonding company is listed on the CSLB website.
4
Hire a Licensed Contractor to Repair the Work
If the CSLB and bond company letters do not resolve the issue, hire a new contractor, have them take careful notes of the problem areas, keep records, and be prepared to testify in court.
