The three day statutory right to cancel a contract which is the subject of this Legal Guide applies only to direct solicitation sales in Utah, and not purchases from stores, or purchases of an automobile. If you purchased something as a result of someone contacting you, and not when you went into a store, then you have a three day right to rescind under Utah law. There should be a notice on your written contract which says: YOU, THE BUYER, MAY CANCEL THIS CONTRACT AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY (or time period reflecting the supplier's cancellation policy but not less than three business days) AFTER THE DATE OF THE TRANSACTION OR RECEIPT OF THE PRODUCT, WHICHEVER IS LATER." The notice is required by Utah Code 13-11-4 http://le.utah.gov/code/TITLE13/htm/13_11_00040... The Utah Consumer Sales Practices Act (Utah Code 13-11-1 through 23) is enforceable by the Utah Division of Consumer Protection. They have a web page at: http://www.consumerprotection.utah.gov/complain... You also have the right to file a law suit under Utah Code 13-11-19 ( http://le.utah.gov/code/TITLE13/htm/13_11_00190...) If you decide to cancel your contract, put the cancellation in writing, and deliver the written cancelation within the three day period to cancel. If the purchase includes installation, and the installation has already been done, include in your written cancelation that you expect the seller to remove everything and restore your premises to exactly how it was prior to the installation. Be sure to keep a copy of the cancellation notice. Spend some time familiarizing yourself with the Utah Division of Consumer Protection web site. http://www.consumerprotection.utah.gov/complain... At your first opportunity, discuss your situation with someone at the Utah Division of Consumer Protection. If the seller does not fully comply with your cancellation letter, then you may want to file a complaint with the Utah Division of Consumer Protection . You can file a complaint at: http://www.consumerprotection.utah.gov/complain... Discuss the matter with an attorney who can review your contract and your cancellation letter. If you have a decent case, the statute allows for attorneys fees in addition to any damages that might be awarded to you. Utah Code 13-11-19. The possibility of attorneys fees is always an added incentive for an attorney to represent you if you have a decent case.
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