GC Services, LP, is headquartered in Houston, Texas, and is the largest private collection agency in the United States. GC Services has been is business for 55 years. GC Services employees approximately 9,000 people, and has over 30 collection centers in the United States, the Caribbean, and the Philippines. Although GC Services provides services to various industries, nearly 1/3 of its employees are debt collectors. Employees at GC Services respond to one-million calls per day, and GC Services sends out millions of notices each month. GC Services has contracts with several Fortune 100 companies and collects on the following types of accounts: automotive, child support, credit cards, banking/financial, telecommunications, healthcare, retail, student loans, utilities, and various governmental sectors.
GC Services’s Web site used to claim, “Customer relationships can’t always be about TLC." That old motto may be the reason why there is a clear pattern of GC Services’s noncompliance with the Fair Debt Collection Practices Act (FDCPA) on the Public Access to Court Electronic Records (PACER). The FDCPA has been around for almost 35 years. The FDCPA is a federal law that applies to every state. In other words, everyone is protected by the FDCPA. The FDCPA is essentially a laundry list of what debt collects can and cannot do while collecting a debt, as well as things debt collectors must do while collecting a debt.
According to PACER, GC Services has defended or is currently defending well over 350 FDCPA lawsuits since 2005, which is on average one lawsuit per week for the last five years. Additionally, the Better Business Bureau processed 250 billing/collection issues regarding GC Services in the last three years. If GC Services has harassed you over a debt, whether they called you excessively, threatened you, called you at work despite knowing you cannot receive these type of calls at work, disclosed your debt to a third party, or left you voicemail messages without the proper disclosures, contact Agruss Law Firm, LLC, for a free case evaluation.
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