6
Tell the client
This is probably the part that confuses most clients. Even though most lawyers have done these steps, they often don't tell the client what they've learned. In part, this is because it's hard to tell a family who is convinced that their loved one died because a doctor made a mistake that they're wrong. In part, it's because some lawyer don't want to take the time to try to explain the nuances of the process to the family. Many times, a client will receive a letter from the lawyer months after having met with him or her which simply says that the lawyer isn't interested in representing them without further explanation. If you get one of these letters, know that you're entitled to a better explanation and seek one out. Realize, too, that this entire process takes months. If you come in with 60 days to go before the statute expires, most lawyers won't even look at what you have.
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