My latest blog entry, available here, explores a few questions raised by a recent training participant. The questions have to do with how the transformative theory of conflict deals with the possibility of clients that are so evil, we might not want to consider them human. The bottom line is that, as a mediator, it's always appropriate to assume that your clients have the basic human capacity to act with strength and compassion - but as a party, you should be supported in deciding that you don't want to deal with that seemingly evil person.