I'm filing a demand / insurance claim in a professional negligence case involving property damage. I have verbally notified the insured of most issues involved in the demand, though some additional issues have been discovered since and many have yet to be repaired.
What is the correct process in this scenario? Can I concurrently send the insured notice of the claim and a settlement demand to the insurance company at the same time? Or do I simply send the demand and written notice to the insured, then follow up with the insurance company?