While dining at Red Robin Restaurant on April first, I bit down on something hard and broke a tooth. I talked with an assistant

Asked about 1 year ago - Fort Worth, TX

Asst. Mgr. took a picture of my tooth that had broken off. I asked Red Robin to pay my dental bill. They accepted no responsibility at all and refused. I am suing them in small claims court to recover my losses. I ate at Red Robin in Hurst. Texas. While there, I was told by Andres, district manager that the owner of the restaurant, Bobby Reynolds, said that I can never return to that restaurant. I still have a gift card with $112.38 on it. I have never caused any trouble in the restaurant except for my broken tooth; that was not my fault. I am a seventy-two year old retired educator with no criminal history. Can he do that? What recourse do I have?

Attorney answers (6)

  1. Albert Lee Crosner

    Contributor Level 18

    7

    Lawyers agree

    Answered . I agree with Attorney Schoen. Both the owner and you can do whatever you want.

    Mr. Crosner is licensed to practice law in California and has been practicing law in California since 1978. The... more
  2. Byron Craig Alfred

    Contributor Level 9

    5

    Lawyers agree

    Answered . Small claims court seems to be proper in this instance. Good luck.

  3. David Ian Schoen

    Pro

    Contributor Level 20

    6

    Lawyers agree

    Answered . You should not use names here and he can do whatever he wants. You also can do whatever you want including bringing a claim against or suing the restaurant.

  4. George Costas Andriotis

    Contributor Level 20

    6

    Lawyers agree

    Answered . Don't use names and file suit if you feel it necessary.

    Call for a free consultation at 727-937-1400 or visit us on the Web at www.serviceandjustice.com.
  5. Christian K. Lassen II

    Pro

    Contributor Level 20

    5

    Lawyers agree

    Answered . You are taking it to small claims court which is a good option.

  6. Richard L. Armstrong

    Pro

    Contributor Level 7

    2

    Lawyers agree

    Answered . In the strict sense, as a private business owner he can deny you entry for any number of reasons; however, he would be foolish to do so. You should reenter and seek service like any other patron, and then if he denies you service, I would contact the corporate headquarters and explain the situation. I would be willing to bet that they would overrule him. If they do not, I suggest you contact the local news media and they would gladly run a story on this, which would make the restaurant rue the day they acted this way.

    No answer given by Armstrong the Law Firm or its lawyers on the internet shall be deemed to create an attorney... more

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