WHEN THIS HAPPEN R THEY WILLING TO SETTLED A CLAIM ?
I am always happy when a client calls me before they speak to the insurance adjuster. This is because the adjuster is going to take a recorded statement from you that later may be used to deny your claim. If you have an attorney representing you, the lawyer can discuss the facts of the injury and determine what may or may not hurt you when dealing with the adjuster. Remember, the adjuster's job is to find a way to pay you as little as possible; your lawyers job is to work to get you as much as possible. Speak to an attorney before you discuss the claim with the insurance company.
It is likely a claims adjuster is reaching out to you to (a) assess your claims and (b) perhaps offer a resolution. Claims adjusters are not your friends -- they are attempting to save their employer money int he handling of claims. If you are hurt, don't talk to a claims adjuster until you have had consulted with a personal injury attorney -- and in any case, do not agree to a recorded statement!
This depends on whose claims department is calling. Your insurance, most likely wanting your statements of the event. The other sides claim departmen, Not likely wanting to settle. This usually means they want a statement from you. Most likely a recorded statement. They usually advise that they want to hear your side of the story and what you think caused the accident. They will ask questions of you that may come back at you latter in the course of trying to settle the claim. Talk to your attorney, make sure that you get the name of the person you are talking to and ask them if they are recording the call. If you do not want to be recorded then advise them of that fact and ask them to make sure the call is not recorded. Then get legal counsel to sit in with you when you talk to them.
Get free answers from experienced attorneys.
25,662 answers this week
2,672 attorneys answering
Don't speak legalese? We define thousands of terms in plain English.Browse our legal dictionary